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How to assign a license to a device on DeviceLive?
1. Go to "Subscriptions > Devices" in the platform. 2. Find the target device and click "Assign License" (for unlicensed devices). 3. Select the license type and specific license from the list. 4. Click "Assign" to activate the license. The device will
How to create a sub-organization in DeviceLive for hierarchical management?
1. Go to the "Users" page in InHand Cloud Service. 2. Click "Add" and enter the sub-organization name. 3. Select the parent organization (default is the top-level organization). 4. Optional: Fill in contact phone/email and notes. 5. Click "OK" – up to
How to remotely access a device’s local interface via DeviceLive?
1. Go to the "Devices" page and select the target online device. 2. Click "Remote Access" and choose "Device WebUI" or "Device CLI". 3. You’ll be redirected to the device’s local management interface to configure or monitor it. Note: Remote access is
How to add a device to DeviceLive?
1. Log in to DeviceLive and go to the "Devices" page. 2. Click "Add" and enter the device’s name, serial number (SN), and MAC address (found on the device nameplate). 3. Click "Save" to complete the addition. 4. Ensure the device is connected to the internet;
How to register and log in to the DeviceLive platform?
1. Visit the registration page via https://device.inhandcloud.com/ (Google Chrome is recommended). 2. Register with your email and set a password. 3. After verification, log in directly or via the InHand Cloud Service Console by clicking "Access" under
How to modify the WiFi password on the CPE02?
1. Access the web management interface. 2. Navigate to [Wi-Fi > Wi-Fi List]. 3. Click "Edit" for the target SSID (2.4G or 5G). 4. Enter a new password in the "Password" field (compatible with WPA2-PSK encryption). 5. Click "Save" to update the WiFi
How to switch the CPE02’s cellular working mode between SIM1, eSIM, and Dual Mode?
1. Log in to the web interface (192.168.2.1). 2. Go to [Internet > Uplink Table] and click "Edit" for the "Cellular" interface. 3. Under "Work Mode", select "Only SIM1" (default), "Only eSIM", or "Dual Mode" (prioritizes the primary card). 4. Save the
How to factory reset the CPE02 using the hardware Reset button?
1. Power on the device; when the SYS indicator is solid red, press and hold Reset for ~50 seconds until it turns solid blue. 2. Release the button (SYS flashes blue), then press Reset again until it turns solid blue. 3. Release and wait for the device
How to connect a device to the CPE02 via WPS (password-free)?
1. Press and hold the CPE02’s WPS button for 5 seconds to enable it. 2. On your terminal device, turn on WPS in WLAN settings and select the CPE02’s SSID. 3. Press the CPE02’s WPS button again to confirm. 4. The device will connect automatically within
What are the default login credentials and WiFi settings for the CPE02?
The default LAN IP is 192.168.2.1. Login credentials are on the device nameplate. Default WiFi: 2.4G SSID starts with "CPE02-" (last 6 digits of wireless MAC), 5G SSID with "CPE02-5G-". Both use WPA2-PSK encryption, and the password is the last 8 digits
How to set custom DNS server addresses on the FWA02?
1. Go to [Services > DNS Server]. 2. Enter the preferred and secondary DNS server addresses (e.g., 8.8.8.8 for Google DNS). 3. Click "Save". The device will use these DNS servers instead of the ones obtained from the upstream interface.
How to download device logs for troubleshooting on the FWA02?
1. Log in to the web interface. 2. Navigate to [Status > Logs]. 3. Choose "Download Logs" (operational logs) or "Download Diagnostic Logs" (includes system info and configurations). 4. The log file will download to your local device for analysis.
How to enable IP Passthrough on the FWA02?
1. Access the web management interface. 2. Go to [Services > Passthrough Settings]. 3. Enable "IP Passthrough" and optionally enter a "Passthrough MAC" (only the bound device gets the upstream IP). 4. Save the configuration. Note: This disables static
How to configure the FWA02’s WAN port to use a static IP?
1. Go to [Internet > Uplink Table]. 2. Find the "WAN" interface and click "Edit". 3. Select "IPv4 Type: Static IP". 4. Enter the static IP address, subnet mask, gateway, and DNS servers (provided by your ISP). 5. Click "Save" to apply the settings.
How to check detailed cellular signal parameters (e.g., RSRP, SINR) on the FWA02?
1. Log in to the web interface (default IP: 192.168.2.1). 2. Navigate to [Status > Cellular Signal]. 3. You’ll see key metrics like RSRP (≥-90dBm = good), SINR (≥10dB = good), and RSSI, along with signal strength levels (Excellent/Green = ASU≥20, Fair/Blue
IR624 Powers Low-Latency Connectivity for Warehouse Automation
1. Scenario Background Automated warehouses relying on AGVs and robotic arms faced frequent connectivity issues: high latency caused AGV navigation delays and robotic arm misalignment, while single-carrier networks led to data transmission interruptions
InHand IR315 Powers Reliable Connectivity for EV Charging Stations
1. Scenario Background EV charging stations faced connectivity challenges: unstable single-carrier networks caused failed payment transactions, lack of remote monitoring led to delayed fault detection, and unencrypted data transmission posed security
InHand IR302 Ensures Reliable Connectivity for Self-Service Terminals
1. Scenario Background Self-service terminals (for ticketing, payments, and check-ins) suffered from unstable single-carrier connectivity, leading to frequent transaction failures, frustrated users, and high on-site maintenance costs. 2. Product Selection
How to restart the cellular service via HTTP API on IR302?
Here is the command and test result: curl -u adm:123456 "192.168.2.1:4444/apply.cgi" -d "_service=wan1-restart" -H "Content-Type:text/plain"
DI/DO Triggered and Report
Applicable for IR302, IR305, IR315, IR615 1. Please navigate to Application-->Status Report, Enable Status Upload Service and configure the Server, Server Port, Username and User Password. If you want to get the IO values periodically, please enable the
How to wire the InDTU324 with USB-serial adapter?
As the picture shows: 1. Blue Wire: RX1(pin2 of InDTU)--------TXD(USB-serial adapter) 2. Red Wire: TX1(pin3 of InDTU)--------RXD(USB-serial adapter) 3. White Wire: GND(pin8 of InDTU)--------GND(USB-serial adapter)
IEC62443-4-2 Certified Products
Certified Products IR302 IR315 IG502 IG902 EC312 What is IEC62443-4-2 Certification? IEC62443 is a series of standards that address cybersecurity for operational technology in automation and control systems. Set by the IEC System for Conformity Assessment
VG&VT Protection Rating
VT Series: Model Type VT200 VT310 VT320 Protection Rating IP40 IP66 IP66 VG Series: Model Type VG710 VG710-M VG810-Road VG810-Rail Protection Rating IP64 IP64 IP53 IP53
How to add the ODU2002 to InCloud Manager?
1. Register an account at https://star.inhandcloud.com/. 2. Log in to InCloud Manager and go to [Devices > Add]. 3. Enter the ODU2002’s name, serial number (SN), and MAC address (from the nameplate). 4. Confirm to add; the device will connect automatically
How to customize the WiFi SSID and password on the ODU2002?
1. Access the web management interface. 2. Navigate to [Configuration > Wi-Fi > Wi-Fi List]. 3. Click "Edit" for the default SSID. 4. Enter a new SSID name and password, select encryption (e.g., WPA2-PSK), and set the channel (auto or custom). 5. Click
How to switch the ODU2002’s cellular connection from SIM1 to SIM2?
1. Log in to the web interface (192.168.1.1). 2. Go to [Internet > Uplink Table]. 3. Find the "Cellular" interface and click "Edit". 4. Under "Interface Type", select "Cellular: SIM2" (default is SIM1). 5. Save the setting to switch the cellular connection
How to factory reset the ODU2002 via the hardware Reset button?
1. Power on the device, press and hold the Reset button for 5–10 seconds until the System LED turns solid blue. 2. Release the button (LED blinks blue), then press Reset again. 3. Release when the System LED is solid blue; the device will restart with
What are the default login and WiFi settings for the ODU2002?
The default LAN IP is 192.168.1.1. Login credentials are on the device nameplate. Default WiFi: 2.4G SSID starts with "ODU2002-" (last 6 digits of MAC address), using WPA2-PSK encryption. The WiFi password is the last 8 digits of the serial number (
Where can I view the list of devices connected to the EAP600?
1. Log in to the web management interface. 2. Navigate to [Status > Clients]. 3. You’ll see detailed information about connected devices, including IP/MAC address, connected SSID, traffic usage, online duration, and Wi-Fi standard (Wi-Fi 6).
How to set up a Mesh network with EAP600 (Controller & Agent mode)?
1. For the Controller (main AP): Go to [Config > Wi-Fi > Mesh], select "Main AP", set Mesh SSID and password, then click "Save" and "One-click Mesh". 2. For the Agent (sub AP): Go to the same menu, select "Sub AP", choose network mode (wired/wireless),
How to customize the WiFi SSID and password on the EAP600?
1. Log in to the web interface (192.168.10.1). 2. Go to [Config > Wi-Fi > SSIDs]. 3. Click "Edit" for the target SSID (2.4G or 5G). 4. Enter a new SSID name and password, then select the encryption method (e.g., WPA2-PSK/WPA3-PSK). 5. Click "Save" to
How to factory reset the EAP600 using the Reset button?
1. Power on the device, then press and hold the Reset button within 10 seconds. 2. Keep holding until the PWR indicator blinks rapidly (200ms interval). 3. Release the button and wait for the device to restart. The PWR indicator will stay lit when the
What are the default login credentials and WiFi settings for the EAP600?
The default management IP is 192.168.10.1. Login with username "adm" and password "123456". Default WiFi: 2.4G SSID starts with "EAP600-" (last 6 digits of wireless MAC), 5G SSID with "EAP600-5G-". Both use WPA2-PSK encryption, and the password is the
Where can I view the devices connected to the ER605 (wired/wireless)?
1. Log in to the web management interface. 2. Go to [Status > Clients]. 3. You’ll see details of all connected devices, including IP address, MAC address, connection type (wired/wireless), traffic usage, and online duration.
How to configure a custom APN for the ER605’s cellular network?
1. Access the web interface and navigate to [Internet > Uplink Table]. 2. Find the "Cellular" interface and click "Edit". 3. Enter the APN name provided by your carrier (username/password if required). 4. Save the configuration; the device will use the
How to change the WiFi working channel on the ER605 to avoid interference?
1. Log in to the web interface (192.168.2.1). 2. Go to [Wi-Fi > SSIDs] and click "Edit" for the target SSID (2.4G or 5G). 3. Select a channel from the "Band(Channel)" dropdown (2.4G: 1-13; 5G: 149+). 4. Click "Save" to apply the change.
How to restore the ER605 to factory settings via the hardware Reset button?
1. Power on the device, then press and hold the Reset button for 10 seconds until the System indicator turns solid yellow. 2. Release the button (indicator flashes yellow). 3. Press and hold Reset again until the System indicator stays solid yellow. The
What are the default login credentials and WiFi settings for the ER605?
The default LAN IP is 192.168.2.1. Login username and password are on the device nameplate. Default WiFi: 2.4G SSID starts with "ER605-" (last 6 digits of wireless MAC), 5G SSID with "ER605-5G-". Both use WPA2-PSK encryption, and the password is the last
How to set up alert notifications (email/SMS) for devices in InCloud Manager?
1. Go to the "Alerts" menu and click "Alert Settings". 2. Click "Add Rule" and select the target group and alert type (e.g., device offline, firmware change). 3. Choose notification methods (email, SMS, APP) and select recipients. 4. Click "Save". Ensure
What are the two ways to upgrade device firmware on InCloud Manager?
1. Upgrade Now: Select target devices, go to "Firmware" > choose the target version, and click "Upgrade Now". Online devices upgrade immediately; offline devices upgrade when they go online. 2. Scheduled Upgrade: Select "Later Date", set the specific