Have a device IR305 that cannot connect to inConnect portal: This is what the log says: RESOLVE: Cannot resolve host address: www.hostvpn.cloud:61723(Name or service not known) From the tasks inConnect: SPSNA-BNYPEN run config apply PENDING
The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?
If you are new to InConnect Service (ICS), please follow this start-up guide first:https://doc-center.inhandnetworks.com/CloudServices/InConnect/InConnectService After adding the InHand router to ICS, the device should show up in your account like this:
1. Type the URL in the browser: https://ics.inhandnetworks.com/. Please click the Registration to create an online portal account. 2. Fill in the basic information in the box as follows. Then click the Registration. 3. After clicking the Registration,
1. check your current f/w version. Go to Adminiatration->System 2. ask your sales or tech support for the latest one. 3. upload the f/w. 4. upgrade. 5. reboot. 6. log in again.
Have a device IR305 that cannot connect to inConnect portal: This is what the log says: RESOLVE: Cannot resolve host address: www.hostvpn.cloud:61723(Name or service not known) From the tasks inConnect: SPSNA-BNYPEN run config apply PENDING