Guide for Connecting IR624 with Device Live
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How to Connect VG with Device live？
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Device Manager_How to modify individual parameters by bulk config push
Bulk configuration file pushes are commonly used to stage new devices. However, in some scenarios, customers may only need to modify a small number of settings across their device fleet rather than applying a full configuration file. In these cases, the
Why the Incloud APP can't connect to the device after scanning?
The following are the reasons that the APP can't build a connection with the device after scanning the QR code on its nameplate: 1. The device is not enabled for HTTP access. 2. The 2.4G Wi-Fi access point function of the device has been turned off. 3.
What kinds of devices does the Incloud APP support to configure?
ER805 ,ER605,ER615,FWA02,FWA12,ODU2002, etc.
How to add an account to Incloud
Click Users at the top of InCloud Manager to manage the organization and user information of the system. Add Users In the user list, click "Add," and enter the user information as follows:
Where can I measure speed on Incloud
The speed test function is only supported by the InCloud Manager platform. The local page of the device does not support this function. If you want to measure speed, please click the device name in the device list, enter the "Tools" page of the device
How can Incloud quickly search for devices with specific SN codes?
Log in to Incloud Manager ->Device Management ->Device List, select "SN Code" in the search box, enter the target SN (which can copy device nameplate information), click Search to quickly locate the device without scrolling through the list.
How to Access Device Manager and InConnect via InHand Cloud Service?
Please refer to https://help.inhand.com/portal/en/kb/articles/access-to-device-manager
What is the function of cloud connection in InCloud?
Equipment refers to communication devices such as routers/gateways. A terminal is a business terminal accessed under a router/gateway, such as PLC, IP telephone, etc. Account is the account used by engineers or administrators to establish VPN tunnel
How to configure alarms for Incloud
The platform supports multiple types of alarms, and can customize the types of alarms that need to be received and the groups for reporting alarms. In addition, you can also choose the object and method of alarm notification. 1. Enter the alarm menu and
Does the offline device in iCloud support remote firmware upgrade?
The firmware upgrade of cloud platforms does not distinguish between online states, and can also create upgrade tasks for offline devices. When the device goes online on the platform next time, it will receive an upgrade task from the platform to perform
How does InCloud restore devices from the factory?
After the device goes online, it will reapply the configuration stored on the platform. To perform a factory reset on the device, please follow these steps: 1. Confirm whether the device has a grouping configuration. If it does, the device needs to be
What can InCloud grouping to do
Devices can be added to groups for batch management, supporting remote configuration, firmware upgrade, remote access, commands, adding and deleting groups, and other operations.
What should I do if there is an error when adding a device on the InCloud platform
Adding devices to the platform may result in errors, usually due to the following reasons: 1. Serial number already exists: The device has been added to the platform and cannot be added again; 2. Invalid device information: Please confirm that the serial
Guide for EC connect with Device Live
First log in the Web GUI of EC. Navigate to System-->System-->Basic, Enable the Cloud Management, and choose the Cloud server to DeviceLive-Global (device.inhandcloud.com). Use the browser to visit the DeviceLive-Global with URL：https://device.inhandcloud.com,
How to create an online portal account-InCloud?
1. Type the URL in the browser: https://star.inhandcloud.com. Please click "Create now" to create an online portal account. 2. Fill in the basic information in the box as follows. Then click the Register. 3. After clicking register, a confirmation email
Need help connecting a Modbus Gateway to an Inhand-router.
I need to be able to listen to Modbus device and calibrate it from a remote location. I need to be able to send requests on and expect responses from any register on the device, not just the registers I uploaded to send responses from the device. Sorry
How to create an online portal account-Device Manager
1.Type the url in the browser: https://iot.inhandnetworks.com/. Please click the Registration to create an online portal account. 2. Fill in the basic information in the box 3.After clicking the Registration, check your mail box to complete the registration.
Remotely Access the Device Backend by Creating a Tunnel via DM
Configure the Web GUI: Go to System > Admin Access on the device's Web GUI. Enable TELNET and ensure both local access and remote access are check Create the Tunnel: In DM, click New Tunnel. Create a tunnel with the protocol set to TCP and the port set
What key information do I need to fill in when adding a device to Incloud?
Click 'Add' on the 'Devices' menu page. In the 'Add Device' popup, enter the device name, serial number, then click 'Confirm'.
Which devices support DM management
The following devices are supported to be managed on Device Manager platform: InRouter200, InRouter300, InRouter600, InRouter900, InGateway900, InGateway500, InVehicleG710, InVehicleG810. After connection configuration is made on the device, a new device
Assign an alias/name to a "Cell ID"
When viewing an IR302 in Device Manager, if I select the Cellular Signal tab and click on the little clock button beside the "Cell ID" it pops up with "Cell ID History" showing a log of the cell towers/frequencies that the modem/gateway has connected
Access a gateway's "Device List" directly from Device Manager
I would love to access a gateway's "Device List" directly from within Device Manager, rather than having to launch Web Management, sign-in to the device, and access it via the device's web GUI. Obviously it doesn't need to be as "real time" as it is now
Device Manager - Gateway - "Online Duration" Value (how is this determined)
Within the Device Manager cloud platform, when I go to Gateways and select one of my IR302's, under the summary at the top of the page, it shows "Online Duration". How is this "Online Duration" value calculated? I ask because this could refer to the device's
AT Command Set
Does the IR300 series device support the full AT Command Set through the RS-232 serial port?
inConnect Router IR305 can't register-Cannot resolve host address
Have a device IR305 that cannot connect to inConnect portal: This is what the log says: RESOLVE: Cannot resolve host address: www.hostvpn.cloud:61723(Name or service not known) From the tasks inConnect: SPSNA-BNYPEN run config apply PENDING
Slow 4G connection - Telstra Australia
The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?
Where can I configure InConnect in IR6XX?
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Which protocol are you using for the communication between the InConnect and the IR615
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How many user accounts and routers can I add to one InConnect account?
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What about the charge of InConnect Service?
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Traffic usage of InConnect service?
What is the minimum monthly traffic for a router when it does not generate any traffic data and the network is normal?
Where is the InConnect server deployed?
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How do you ensure secure transmission of InConnect?
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What kind of downstream devices can be managed via the InConnect?
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Can my iPhone manage the InConnect?
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Do you collect our data when we are operating through the InConnect?
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InConnect Service Tutorial
If you are new to InConnect Service (ICS), please follow this start-up guide first:https://doc-center.inhandnetworks.com/CloudServices/InConnect/InConnectService After adding the InHand router to ICS, the device should show up in your account like this:
How to create an online portal account-InConnect Service
1. Type the URL in the browser: https://ics.inhandnetworks.com/. Please click the Registration to create an online portal account. 2. Fill in the basic information in the box as follows. Then click the Registration. 3. After clicking the Registration,
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