This manual is for the installation and operation of InRouter302 series routers of InHand Networks Company. InHand makes every effort to provide accurate information in this manual, but InHand does not guarantee that there is no error in the manual. All statements, information and recommendations in this manual do not constitute any expressed or implied warranty.

Please confirm the product model and packaging accessories (power terminal, antenna). Please purchase SIM cards from local network operators.

1. Safety infomation

Before starting operating the device, please review recommendations and precautions to minimize the possibility of accidents. Safety precautions presented are supplementary and subject to the local safety regulations. When various operations are executed on the device, the user must fully follow the safety instructions and recommendations provided with the device.

1.1 General

IR302 router must be used in compliance with any and all applicable national and international laws and with any special restrictions regulating the utilization of the communication module in prescribed applications and environments.

Radio specifications
RF technologies	2G, 3G, 4G, Wi-Fi
Max RF power	33dBm@GSM, 24dBm@WCDMA, 23dBm@LTE, 20dBm@Wi-Fi

1.2 RF exposure

This device meets the official requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by authorized agencies. The device must be used with a minimum separation of 20 cm from a person’s body to ensure compliance with RF exposure guidelines. Failure to observe these instructions could result in your RF exposure exceeding the applicable limits.

External antennas used with IR300 must be installed to provide a distance of at least 20 cm from any people and must not be co-located or operated in conjunction with any other antenna or transmitter.

Any external antenna gain must meet RF exposure and maximum radiated output power limits of the applicable rule section.

1.3 Operating conditions

1. Operating temperature: -20℃ to +70℃.
   
2. Humidity should be in the range of 5% to 95% (non-condensing).
   
3. Only use the device in dry environments.
   
4. Out of direct sunlight.
   
5. Away from heat source, corrosive substances, salts, and flammable gases.
   

Attention: Operation outside the permissible range can considerably shorten the service life of the device.

1.4 Faulty and damaged products

1. Do not attempt to disassemble the device or its accessories.
   
2. Only qualified personnel must service or repair the device or its accessories.
   
3. If your device or its accessories have been submerged in water punctured or subjected to a severe fall, do not use until they have been checked at an authorized service center.
   

2. Packing list

Each IR302 product includes common accessories (such as standard accessories list), please check carefully, when you receive our products. Please contact the sales staff of InHand, if there is any missing or damage. 

In addition, according to different site characteristics, InHand can provide customers with optional accessories. For details, please refer to the list of optional accessories.

Standard Accessories

Accessories	Unit	Description
IR 302	1	IR302 series industrial 4G router
Hanging ear	2	Fixed router
Power terminal	1	2-pin Green Power Terminal
Ethernet cable	1	1.5 m Ethernet cable
Cellular Antenna	1	3G /4G antenna
Wi-Fi Antenna	1	Wi-Fi antenna

Optional accessories

Accessories	Unit	Description
Power supply	1	VDC power adapter
Din rail	1	Fixed router

3. Panel Introduction and Structural Size

3.1 Panel Introduction

Fig. 3-1 Equipment Panel

3.2 Structural Size

Fig. 3-2 Equipment Structure

4. Installation of Wireless Routers

Precautions for installation:

1. Power requirements :12V DC (9~36V DC), please pay attention to the power voltage level; rated current is 0.2~0.22 A.
   
2. Environmental requirements: working temperature in the range of -20℃~70℃, storage temperature in the range of -40℃~85℃, relative humidity in the range of 5% to 95% (non-condensing), equipment surface may be high temperature, installation needs to consider the surrounding environment, should be installed in the restricted area.
   
3. Avoid direct sunlight, away from heat sources or areas with strong electromagnetic interference.
   
4. Routers support wall hanging & Slippery course installation.
   
5. Check for cables and connectors required for installation.

4.1 DIN-Rail Installation and Disassembly

4.1.1 DIN-Rail Installation

The steps are as follows:

Step 1: Select the installation location of the device and make sure there is enough space.

Step 2: Tilt the equipment to the right 45°, so that the upper part of the DIN-rail seat is stuck on the DIN-rail, holding the lower end of the equipment, up slightly to rotate the equipment, the DIN-rail seat can be stuck on the DIN-rail. Verify that the equipment is fixed on DIN-ail.

Fig. 4-1-1 Slippery Course Installation 

4.1.2 DIN-Rail Disassembly

The steps are as follows:

Step 1: Hold the bottom end of the equipment with one hand and the top end of the slippery course side with the other hand, push lower end of the device to leave the DIN-rail.

Step 2: Turn the equipment clockwise and lift the equipment, removed the equipment from the DIN rail.

4.2 Wall Hanging Installation and Disassembly

4.2.1 Wall Hanging Installation

The steps are as follows:

Step 1: Fix the hanging ear to both sides of the device with screws

Step 2: Fix the hanging ear to the wall with screws.

Fig. 4-2-1 Wall Hanging Installation

4.2.2 Wall Hanging Disassembly

Use one hand to hold the device and the other hand to remove the screws with screwdriver, remove device from the fixed position.

4.3 SIM Card Installation

IR302 support dual SIM card, hold down SIM pop-up button will pop up the card holder, load the SIM card. 

Fig. 4-3 SIM Card Installation

4.4 Antenna Installation

Rotate the metal interface clockwise until the movable part cannot be rotated, do not hold the black glue stick to twist the antenna.

Fig. 4-4-1 Glue Stick Antenna Installation

Fig. 4-4-2 Chuck Antenna Installation

IR302 support dual antennas, ANT antenna and AUX antenna. The ANT antenna is the antenna which receives and transmits data, AUX antenna can only enhance the antenna signal degree and cannot receive and sent data, so it can’t be used alone. Generally, only use ANT antenna.

4.5 Power Installation

​

The steps are as follows:

Step 1: Remove power terminal from router;

Step 2: Unscrew the locking screw on the power terminal;

Step 3: Insert the power cable into the terminal and lock the screws.

Fig. 4-5 Power Supply Installation

4.6 Ground Installation

The steps are as follows:

Step 1: Unscrew the ground nut;

Step 2: Put the grounding ring of the cabinet ground wire into the ground stud;

Step 3: Tighten the ground nut.

Attention: in order to improve the anti-jamming ability of the router, the router must be grounded when it is used, and the ground wire is connected to the grounding stud of the router according to the actual use environment.

5. Quick access to Internet

The device supports three ways of accessing the Internet: Wired, Cellular Dial-Up, Wi-Fi

note: when the device does not use Cellular Dial-up access, the "dial-up interface" must be disabled, otherwise the device cycle dial-up to the maximum number, it will lead to device restart, network business interruption.

5.1 Wired to Internet

Step 1: Plug in the power cord and network cable according to the diagram, connect WAN port to the Internet, connect LAN2 port to PC.

Fig. 5-1 Ethernet Connection

Step 2: Set the PC in the same network segment as the IP address of gateway device.

Method 1: DHCP automatically get the address (Recommended).

Method 2: Use fixed IP address, set the PC and gateway in the same address segment(DHCP Server for LAN2 Port is default enabled).

                                                                                                                                                                                                        Fig. 5-1-2 Dynamic acquisition/manual Configuration 

PC only needs to configure the IP address to any value in: “192.168.2.2.2~192.168.2.254”

The gateway is set to: “192.168.2.1”, the subnet mask is: “255.255.255.0”.

The DNS is configured to “operator DNS server address”.

Step 3: Input the device default address 192.168.2.1 in the browser, enter the device Web page management (If the page indicates that the page is not secure, open hidden or advanced, select continue to go)

                                                                                                                                                                                                  Fig. 5-1-3 Login WEB Page Management 

Step 4: Configuration WAN port, click on the navigation bar "Network >>WAN/LAN Switch"，select WAN mode to configure IP address of Wan port, so that the device can access to the Internet.. (Make sure the interface is in WAN mode, initial default LAN mode)

                                                                                                                                                                                                                        Fig. 5-1-4 WAN Port Setup

Step 5: Three ways to assign address, dynamic DHCP( recommended), static address, ADSL dial (click application after configuration is completed)

Step 6: Use the PING tool to verify your network connection.

                                                                                                                                                                                                                 Fig. 5-1-5 Ping Result Diagram

5.2 SIM Card Dial-Up

Step 1: Insert the SIM card into the slot 1 and Install 3G/4G LTE antenna to the ANT antenna connector, then connect the network cable and power cable, at last, power the device.

Attention: to replaced or plugged SIM Card, you must power off and restart to avoid data loss or equipment damage.

Step 2: Open the browser, login device WEB interface. (refer to 4.1 Wired to Internet >> Step1, Step2)

Step 3: Click on the navigation bar "network >>Cellular" set dial-up access parameters, the device initial default on dial-up function, wait a few minutes to access the Internet.(if not dial-up, you can restart Cellular Service).

                                                                                                                                                                                                      Fig. 5-2-1 SIM Card Dial-Up

Step 4: The device supports dual card mode, when the SIM card insert card slot 2, need to enable dual SIM card function in advanced settings, private network dial parameters can be set in the dial parameter set, new click on the application, and then select at the cellular network operator.

                                                                                                                                                                                              Fig. 5-2-2 Dialing Parameters

Step 5: Click on the navigation bar "status >> network connection" to view the network status, showing the connected and assigned IP address and other status, indicating that the SIM card has successfully accessed the Internet.

Fig. 5-2-3 Dial-Up

5.3 Wi-Fi to Internet

Step 1: Wi-Fi the antenna to connect the WLAN antenna column, the network wire to the PC and insert the power supply. (Please refer to "4.1 Wired to Internet>> Step 1, Step 2" for login WEB interface)

Step 2: Set Wi-Fi two working modes: AP，STA.

Mode 1: In AP mode (initial default mode), the device acts as a wireless access point and emits the wireless signal, so that terminal devices can access the Internet through the connection to the AP. Ensure that the device has been connected to the Internet through the above wired, cellular dialing mode. You can set the SSID name and encryption authentication, and choose the terminal connection password according to your needs.

Fig. 5-3-1 SSID of AP

Mode 2: STA mode means that station, device does not have the function of Internet access, it needs to connect to the AP device to provide bridges for the terminal equipment that cannot connect to the AP, such as the PC device.

Step 3：Click on the navigation bar "Network >>WLAN Mode Switch" to switch the working mode to the STA, then apply and restart the device as prompted.

Fig. 5-3-2- WLAN Mode Switch

Fig. 5-3-2- Reboot Device

Step 4: Click on the navigation bar "Network >>WLAN Client ", click on the scan to select the target SSID, set encryption and password.

Fig. 5-3-4 Selected SSID

Step 5: Click on the navigation bar "Network >>WAN (STA)", set WAN port IP parameter.

Three ways: dynamic address (recommended), static IP, ADSL dial.

Fig. 5-3-5-a Dynamic Acquisition WAN (STA) Address

Fig. 5-3-5- b Static IP Configuration of WAN (STA)

Fig. 5-3-5- c ADSL Dial Configuration of WAN (STA)

Step 6: Click on the navigation bar "Status >> Network Connection" to see the connection status, if connected and get the dynamic DHCP address, it means that the device is online.

Fig. 5-4-6 Schematic diagram of wireless networking results

6. DM Cloud Management Platform

6.1 Environmental Conditions

Make sure the device has been successfully accessed Internet, click on the "Service >> Device remote management platform" of the navigation menu to set up the access of DM Cloud Platform.

(Follow-up version supports user experience plan, which can automatically access Inhand Cloud Platform and enjoy efficient and convenient service)

Server address: the address of the Device Manager. The address of the Device Manager developed by InHand is as follows:

Device Manager:  iot.inhandnetworks.com

InConnect:  ics.inhandnetworks.com

Fig. 6-1 Remote Platform Configuration

6.2 Platform Account Creation

Jump to the registration/login page through the link below for user registration. 

Link: https://iot.inhandnetworks.com.

Fig. 6-2 Account Registration/Login

6.3 Add Device to Platform

Login to DM platform address https://iot.inhandnetworks.com,click on "Gateway >> Create"  menu to add device.

Name the device and fill in the serial number, the device can be added to the cloud platform.

Fig. 6-3-1 Add Device to Platform

View Serial Number Method

Click on the navigation bar "status" to view the device sequence and other basic information, or on the back of the device to view the serial number.

Fig. 6-3-2 Serial Number Query

7. Quick-Use Guidance

7.1 Restore Factory Setting

7.1.1 Web Setting

Login to the WEB page, click on the "System>> Configuration Management" menu in the navigation tree to enter the "configuration management" interface. Click the "restore factory settings" button to determine the recovery of the factory after the configuration, restart the system, restore factory success.

Fig. 7-1-1 Restore Factory Settings

7.1.2 Hardware Restored

Steps:

Step 1: Find the RESET reset key on the device panel.

Step 2: Hold down the RESET key for 10 seconds.

Step 3: When you see the Status light on, release the RESET key;

Step 4: After a few seconds when the Status lights go out, then re-hold the RESET key not release;

Step 5: When you see the Status light flashing release the RESET key, indicating that the recovery factory settings are successful.

7.2 Import/Export Configuration

Login to the WEB page, click on the "System>> Configuration Management" menu in the navigation tree to enter the "configuration management" interface.

Fig. 7-2 Restore Factory Settings on Web

Click Browse to select the profile, and then click the Import button. After importing the configuration file, restart the system to take effect.

Click Backup to export the currently applied configuration parameter file, and the exported file is in “.dat” format, with the default file name config.dat

7.3 Log and Diagnostic Records

Log in to the Web page, click on the "Status >> Log" menu in the navigation tree to enter the "system log" interface. Click the corresponding button to complete the log and diagnostic records download.

Fig. 7-3 Diagnostic Log Function

8. Description of panel indicator

8.1 Panel LED Indicator Description

Fig. 8-1 Led Indicator Description

Equipment LED Light Description Table:

Power( red)	Status( Green)	Cellular( Wong)	Definition
Off	Off	Off	No Power
On	Off	Off	System Fault
On	On	Off	Module or SIM Card not identified
On	On	Flash	Dialing
On	On	On	Dialing Success
On	Flash	On	System Upgrade
On	Flash -> On	Off	Finalized Writing -> Finalized Writing
reset key description (both start-up and run support to restore factory): Power 1. device, press reset button immediately, hold for 10 seconds until Status is on 2. release the Reset, Status destroy 3. immediately hold down Reset, then Status flicker, release the Reset button, restore factory success

Note:

Signal	Red	Signal values 0~10
		Yellow	Signal value 11~20
		Green	Signal value 21~30
Wi-Fi( Green)	Not enabled	Destruction
		AP	Flash
		STA	Data flash
Lamps	Driven Control	Yellow green, data flash