How to configure a digital output (DO) on the IG502?
1. Access [Edge Computing > IO Module]. 2. Find the target DO channel (DO0-DO3) and click "Edit". 3. Select the mode: "Digital Output" (ON/OFF), "Continuous Pulse Output", or "Fixed Total Pulse Output". 4. Set parameters (e.g., output frequency for pulse
How to enable the Python edge computing environment on the IG502?
1. Go to [Edge Computing > Python Edge Computing]. 2. Enable the "Python Engine". 3. Click "Upgrade" to install/update the Python SDK (default version 1.4.5). 4. Optional: Enable debug mode for development. You can now import/develop custom Python apps
How to enable dual-SIM auto-switch for cellular connectivity?
1. Navigate to [Network > Cellular]. 2. Enable "Dual SIM Enable". 3. Select "Main SIM" (SIM1 by default). 4. Set "Max Number Of Redials" (default 5— the device switches to SIM2 if SIM1 fails to dial). 5. Save settings— the gateway will auto-switch to
How to restore the IG502 to factory settings?
1. Log in to the web interface. 2. Go to [System > Configuration Management]. 3. Click "Restore Factory Configuration" and confirm. 4. Reboot the device— all custom configurations (e.g., network settings, Python apps) will be cleared, and the device will
What are the default login credentials and web access details for the IG502?
Default settings: Interface 1 IP = 192.168.1.1, Interface 2 IP = 192.168.2.1; Username = "adm"; Password = check the device nameplate. Access the web interface via a browser (e.g., https://192.168.2.1). Ensure your PC is on the same subnet (e.g., set
How to set up a basic IPSec VPN tunnel on the IR900?
1. Go to [VPN > IPSec] > Click "New IPSec Tunnel". 2. Basic Settings: Enter peer IP address, local subnet (e.g., 192.168.2.0/24), and peer subnet. 3. Phase I: Select "Main Mode" (default) and set a shared key for authentication. 4. Phase II: Keep default
How to configure a static IP for the IR900’s Ethernet WAN interface?
1. Go to [Network > Ethernet Port] > Select the target interface (e.g., Fastethernet 0/1). 2. Choose "Manual" as the connection mode. 3. Enter the static IP address, subnet mask, and gateway. 4. Click "Save"— the settings take effect immediately (no reboot
How to enable dual-SIM auto-switch for cellular connectivity?
1. Log in to the web interface > Go to [Network > Dialup Port]. 2. Enable "Dual SIM Enable". 3. Select "Main SIM" (SIM1 by default). 4. Set "Max Number of Dial" (times before switching to the backup SIM, default 5). 5. Save settings— the router will auto-switch
How to restore the IR900 to factory settings?
Two methods: Web Interface: Log in > Go to [Administration > Configuration Management] > Click "Restore Factory Default Settings" > Confirm and reboot. Hardware Button: 1. Power on the device. 2. Press and hold the RESET button within 10 seconds until
What are the default login credentials and web access details for the IR900?
Default settings: LAN IP = 192.168.2.1; Username = "adm"; Password = check the device nameplate. Access the web interface via http://192.168.2.1 (HTTP enabled by default). Ensure your PC is on the same subnet (e.g., set PC IP to 192.168.2.X) and disable
What are the physical and environmental ratings of the EC312?
Designed for harsh industrial environments, the EC312 features: Operating Temperature: -20°C to 70°C. Enclosure: Fanless design with an IP30 protection rating. EMC Protection: Level 3 resistance against surges, static, and electrical pulses. Dimensions:
Can I develop and run my own applications on the EC312?
The EC312 is a programmable platform running Debian 11 Linux (Kernel 5.10.168). It supports Docker for application containerization, allowing you to deploy custom-developed edge applications for data filtering or local AI inference.
Is the EC312 capable of collecting data from non-LoRa industrial devices?
Yes. The EC312 is more than just a LoRa gateway; it is an industrial edge computer that supports 80+ industrial protocols via its Device Supervisor agent. It can collect data from PLCs and meters using Modbus RTU/TCP, OPC UA, EtherNet/IP, and IEC104.
What are the external antenna interfaces on the EC312?
The EC312 provides multiple SMA connectors for various wireless signals: LoRaWAN: 1x SMA connector. Cellular (LTE): 1x SMA (2x SMA for North American models). Wi-Fi: 1x SMA. GNSS (GPS): 1x SMA for satellite positioning.
How does the EC312 handle sudden power failures in the field?
The EC312 incorporates a supercapacitor design for power resilience. In the event of an external power loss, the device can stay operational for 20 seconds. This window allows the gateway to send a power-failure alarm and perform a safe shutdown to prevent
What specific hardware security features protect the EC312?
The EC312 is built with advanced hardware-level security to protect critical industrial infrastructure: Secure Boot: Ensures only authorized and signed firmware can run on the device. TPM 2.0: An integrated security chip for hardware-based encryption
Can the EC312 operate as a local network server without internet access?
Yes. The EC312 includes a built-in LoRaWAN Network Server (LNS). This allows the gateway to process data from sensors locally for quick deployment and offline operation. It is also fully compatible with mainstream external servers like The Things Stack
How does the EC312 ensure a reliable connection to the cloud server?
To prevent downtime, the EC312 features multi-link redundancy and communication self-healing: It supports mutual backup between 4G LTE, Wi-Fi, and Wired Ethernet. It includes dual SIM failover, which automatically switches to a backup cellular carrier
What global LoRaWAN frequency bands are supported by the EC312?
The EC312 is designed for global compatibility and supports several regional frequency plans: Europe: EU868 and RU864. North America: US915. Asia/Pacific: AS923, AU915, IN865, and Kr820. China: CN470.
Which LoRa baseband chip does the EC312 use, and how does it benefit the network?
The EC312 is powered by the Semtech SX1302 chip. This next-generation baseband processor allows the gateway to: Support up to 2,000 end-nodes simultaneously. Operate with lower power consumption and improved thermal performance compared to previous
How can users manage a large-scale deployment of EC312 gateways remotely?
Users can utilize the InHand DeviceLive cloud platform for centralized management. This allows for remote batch configuration, firmware/FOTA updates, container management, and secure remote maintenance via VPN without needing to be physically on-sit
Which industrial protocols does the EC312 support for data acquisition?
Through the integrated Device Supervisor Agent, the EC312 supports over 80 industrial protocols, including Modbus RTU/TCP, OPC UA, BACnet, and various PLC protocols (Siemens, Mitsubishi, etc.), making it easy to collect data from legacy equipment.
What happens to the EC312 during a sudden power failure?
The EC312 is equipped with a supercapacitor that provides power-off protection. Upon detecting a power loss, it can remain operational for 20 seconds, which is enough time to send a power-failure alarm and perform a safe shutdown to protect the file
Can the EC312 operate as a standalone LoRaWAN network server?
Yes, the EC312 features a built-in LoRaWAN Network Server (LNS), allowing for quick local deployment without an external server. It is also fully compatible with mainstream third-party servers like The Things Stack and ChirpStack.
What is "multi-link redundancy" in the EC312, and why is it important for industrial sites?
Multi-link redundancy ensures that the EC312 stays online even if one network fails. It supports mutual backup between Wired Ethernet, 4G Cellular, and Wi-Fi, and features dual SIM failover to automatically switch carriers if the primary cellular link
Does the EC312 support edge computing for local data processing?
Yes. The EC312 is a programmable platform running standard Debian 11 Linux. It integrates Docker for application containerization, enabling users to deploy their own edge AI or data filtering applications directly on the gateway.
How does the EC312 ensure data security in industrial applications?
Security is a core feature of the EC312. It incorporates advanced hardware security including Secure Boot, a built-in TPM 2.0 chip, and TrustZone technology. Additionally, it supports software-level protection such as industrial firewalls and VPNs (
What is the effective communication range of the EC312 in different environments?
The EC312 offers impressive long-range connectivity: it can achieve up to 15 km in Line-of-Sight (LOS) conditions and approximately 2 km in Non-Line-of-Sight (NLOS) urban environments, depending on the surrounding terrain and antenna installation.
How many end-nodes can the EC312 LoRaWAN Gateway support simultaneously?
Powered by the high-performance Semtech SX1302 baseband chip, the EC312 is designed to handle high-density traffic, supporting up to 2,000 nodes within its coverage area.
What is a LoRaWAN gateway, and what role does the EC312 play in an IoT network?
A LoRaWAN gateway acts as a critical bridge between long-range wireless sensors (end-nodes) and a network server. The EC312 receives data packets from various LoRa nodes via radio frequency and forwards them to the cloud or local management platforms
How to set up CR202 as a jump server?
The Topology: PC---Ethernet cable---CR202------wifi-----IR305 CR202 : WAN IP: 10.5.59.119 LAN IP: 192.168.2.1 Set up WiFi AP. Make sure enable the SSH, local access and remote access. IR305: WAN IP: 192.168.2.93 LAN IP: 192.168.3.1 Make sure enable the
How to retrieve the cellular traffic usage on IR300?
Please navigate to the Status-->Traffic Statistics to check the cellular traffic usage.
How to use the GPS as the primary NTP time source on IG series?
IG Series: When you enabled the GNSS and get the time, IG will automatically synchronize with it.
How to configure LoRaWAN Packet Forward (UDP mode) to forward data to a server?
1. Go to [Network > LoRaWAN] and select "Packet Forward". 2. Choose "Protocol > UDP". 3. Enter the server address and port (up to 5 servers supported). 4. Set "Keepalive Interval" (default 10s) and "Keepalive Max Failures". 5. Enable/disable CRC-related
How to enable dual-SIM auto-switch for cellular dialing?
1. Access the IEOS web interface and go to [Network > Cellular]. 2. Enable "Dual SIM Enabled". 3. Select "Main SIM" (SIM1 by default). 4. Set "Max Number of Dials" (times before switching to the other SIM). 5. Save the setting— the gateway will auto-switch
How to factory reset the EC300-LoRaWAN via hardware button?
1. Power on the device. 2. Locate the "Restore Factory" button. 3. Press and hold it for ~10 seconds until the STATUS LED turns off (indicating reset in progress). 4. Release the button; the device will reboot. Factory reset is complete when the STATUS
How to switch the LoRaWAN working mode (Off/Packet Forward/Built-in Network Server)?
1. Log in to the IEOS web interface. 2. Go to [Network > LoRaWAN]. 3. Select the desired mode: "Off": Disable LoRaWAN business processing. "Packet Forward": Forward data to a third-party server (supports UDP/MQTT). "Built-in Network Server": Use the gateway’s
What are the default login credentials for the EC300-LoRaWAN?
For IEOS web interface: Username = "adm", Password = "123456"; access via https://192.168.4.100:9100 (eth2 default IP). For SSH: Username = "edge", Password = "security@edge"; connect to eth1 (192.168.3.100) or eth2 (192.168.4.100) on port 22.
How to restore the EC5000 to factory settings using the hardware button?
1. Ensure the system is running normally (green STATUS LED flashes at 1Hz). 2. Locate the "Recovery" button behind the removable cover on the right panel. 3. Press and hold it for 10 seconds until the STATUS LED turns solid on. 4. Release the button—
What are the default credentials for logging into the EC5000’s IEOS web interface?
The default IEOS web login details are: Username = "adm", Password = "123456". Access the interface via https://[Device Ethernet IP]:9100 (e.g., https://192.168.4.100:9100 for eth2). Ensure your PC is on the same subnet as the device’s Ethernet port.
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