Recent Topics
Modem replacement for IR615 HW 30108
Can someone advice on a list of compatible modem for IR615 HW 30108, EU region, capable of 2G and 4G? If someone has a 4G model of this router, EU model, the first eight letter of IMEI indicate the hardware model of modem.
VG710 and VG 814 configure ignition off delay
How to read/detect ignition signal： IGT signal is automatically detected by MCU. Vg710 already supports obtaining IGT status through flexapi. How to configure ignition off delay. That seem to be 30s by default.： In Webpage Services >> Power Management
IG502 DOUT - how to ensure DOn is not driven low after boot.
Does any one know of a way to configuring the device so it starts up and doesn't drive the digital outputs low by default? The IG502 has low side drivers for DO0-3 with weak pull ups to 5~6V, This makes it very easy, and is the typical way, to drive relays.
How to set up port forwarding
Background: Port forwarding is used to allow the router to forward traffic from a public IP to another interface (typically LAN). This allows a user to reach a device on the router through the public web. In addition, if multiple devices use the same
Application Guide for Easy OpenVPN Multiclient Mode Setup
1. Summary A VPN tunnel is an encrypted connection between your device and a VPN server. OpenVPN is currently considered the top form of VPN tunneling protocol. That's because its encryption is especially strong. It's also adept at getting past firewalls.
VG710 4G version with VG710-H (5G ) version Interface Panel Comparison
IR302 firmware
Hi, i recently bought 9 routers IR302 and 3 of its has a lower firmware v3.5.50, the others has v3.5.59. Where can i found the newer firmware (in the download section only are available the v3.5.50), the problem that i have is when i try to import the
Web management interface for IG902H not accessible
We have an edge gateway IG902H which was already configured. A few days back it was powered off due to some network and infrastructure related changes at the site. Now, after connecting back to the power, it is not showing the web management interface
IR300/CR202 Link Backup
If you want to use your regular internet as your primary, and use cellular as backup when your primary is down, IR302/305 or CR202 Link backup function could help you switch the uplink automatically. Note: Only CR202 with firmware V1.0.13 or later support
VG814 - Led Power Steady Blue
Hi, I have a new VG814 to test and when it stay with the LED Steady blue (IGT is not correctly installed in the manual) What does that mean ? i tried to make a factory reset but its not working too. anybody have the same issue ? Thanks for helping.
SNMP MIB files on InHand IR615s
Where can I download the mib files that are specific to this model IR615s ? Is seems that INHAND-MIB and INHAND-3GWAN-MIB files whould give us the LTE SIGNAL LEVEL via SNMP. Thank you.
Access Device Manager from the command line
Hi guys, do you know a command line tool or a way to access the Device Manager though the command line? I would like to be able to enable the Remote Maintenance from the command line. Is it possible somehow? Thank you.
IG902 updated firmware download
Hello, we can't find the download link for the latest firmware version for the InHand IG902 Gateway. In the support section there is only the 2.0.0 version from 2021. Where can we find an updated version? The oldest one we have has V2.0.6 and Chrome recently
Connecting with Siemens Sm@rtClient using InHand router IR615
Good morning, I have an InHan IR615-WLAN router (firmware version 2.3.0.r4870) connected to an automations with PLC, Panel Pc, vison systems, robots ect. It was configured by importing a backup from another modem currently running. The router is connected
Upgrade the firmware of IR915 to a fixed version
Notice: Upgrade the latest firmware if your IR900 product current firmware version equals or is lower than r8968, otherwise which maybe causes unexpect restart or another unstable symptom. Preparation： Save running configuration and export it. Go to Administration
Override WAN DNS provided by wireless carrier on IR611
Hello, We're looking to test out some routing changes and we need the ability to replace the WAN-provided DNS primary/secondary IPs with our own. I've tried using the router's portal (it's an IR611) but that doesn't seem to do the trick. Is there a way
IG502
Anyone using the IG502 with Losant.com ? I've tried three different devices from Inhand and none of them will authenticate using MQTT on Losant.
port mapping/forwarding of IR615
I've got a Verizon static SIM card, and I added APN manually to make it work. Now I want to use this static IP to access my controller connected to the IR615.
How to setup Wi-Fi on IR900
1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (adm/123456) 2. Go to NetworkàWi-Fi, and check the Enable. 3. Change the Station Role to AP. Change SSID if needed. Change Auth Method to WPA2-PSK.
Issues with remote connecting to private network
hi there i just received my IR300. Hoping to set it up with OpenVPN to access some remote farm devices. My network looks like the below (obviously, IP addresses here are not real values): - Router 1: ADSL Intenet Router (IP:192.168.100.0/24) - Router
How to solve the problem that the browser cannot access the IG configuration page
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Device manager shows gateways as offline but it looks like they have internet connection..
I have some Gatways that randomly appear as Offline on Device Manager, but the devices at the endpoint seem to be online with the internet working. Right now I have one gateway this way. How can I do to diagnose what is going on?
Slow 4G connection - Telstra Australia
The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?
Renewing License on InCloud
Background: As we hit the one year mark for InCloud, our latest Device Management platform, we are seeing increased confusion on updating license using the InCloud platform. This article will break down the correct way to update the licenses on your device.
can not get IR302 to function properly??
WAN TO CELL FAIL OVER.. CELL TO LAN / WLAN as i have had it this way for some time now..my question is if i want it to work in reverse. Main Link =Cellular 1, and Backup Link=WAN, it does not work now, i have all 9 of my devices IR302's at current firmware.
telnet to computer connected to cellular router
I have an IR302 I am using one sim card from tello mobile and one from flexiboom. I would like to telnet to a raspberry pi connected to the router. Is there a way to do this through cellular connection.
Band Steering
Is there any way to do band steering on the 302, so I can pick what channel I want to use?
Installing the python scapy library in VG710
I appreciate the support: I need to install scapy for python on my VG710. The need is to make a DHCP server program that supports option 82. The user pyuser is not a root user. This limits the installation of libraries and the use of system commands.
VG710 - DMZ
Is there a way to open up all ports towards a single device on VG710? I do not see a DMZ option in the admin interface.
Slow 4G connection - Telstra Australia
The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?
Traffic Stats Log
I would like to be able to see what websites are being accessed from our IR302 routers, but I am unable to setup any of the status reports and nothing in the device manager shows me any useful data either. Anyone have success with this? Just wanting more
VLANs cannot access Internet.
We have a IR615 router with 4G service, and we have setup the default VLAN (VLAN ID=1, port LAN 1) with IP 10.30.0.1/24. Everything else is default settings. When I plug in a laptop with IP address 10.30.0.101, GW=10.30.0.1, DNS=8.8.8.8, I am able to
InRouter305 Site-to-Site Connectivity
Looking for assistance in configuring a site-to-site cellular connection using the InRouter305. Is there a best practice for setting up this connection with this particular product? Do I need to use InConnect to successfully setup this connection? Any
Device manager can't be registered
Hello , I have a cellular router IR615 ( with WLAN and WAN connection ) Checking status led it seems connected but it can't register on device manager cloud. Here the log that reporting following problem : failed to perform http get,ret:60, reason:SSL
List of APNs for the UK
I am going to use an IR611S-TL00 router in the UK but the pre-loaded APNs are for China. Is there a list of default APNs for the UK that I can download? Thanks
Can VT310 capture canbus and display onto a Computer?
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Help configuration VPN router IR915L vs Meraki Firewal
It is a pleasure to greet you and request your support to know if any of you have carried out VPN tests between an IR Router and a Meraki device or better yet, how to configure the IR so that all the data is sent to a private IP address in a linear way.
T-Mobile connectivity
I am trying to connect and Inhand IR615 to T-Mobile. I have tried custom settings with the APN of fast.t-mobile.com with no success. Please let me know if you have any suggestions.
Modbus Data Type
I'm trying to set up Modbus on the IG502 and the data type defaults to "BIT" but it is a 16-bit word or 32-bit word. Why can't this be changed? I'm also trying to post a picture here to show issues but this site will not let you even though it is an option
WLAN WDS mode
the manual seems to indicate that the WiFi can be used to connect to a WLAN or it can be used to provide an access point over which other devices can connect. Is it possible to do both at once? We would like to have the option for the end-customer to