Recent Topics
IR300 connect/disconnect are not working with mqtt integration
Hi, From https://iot.inhandnetworks.com/ under integrations, I created mqtt event type with event type connect, disconnect, device.info, series, lbs to test a device which is under Gateways (selected a single device) and I tried to test rebooting the
VG710 no more cellular connection after 1.2.5 upgrade
Hello, Since 1.2.5 upgrade, I Iost 4G connection (working well with version 1.1.1) I also don't have anymore Cellular topic in network menu: Before update: After update: How can I recover cellular fonction on my router ? Thanks Cyril
GET /api/touch/tunnels/{id} api call with 404 error
With correct id, this api call is not working. All other remote tunnel api call including get, post, put, delete are working except for this call.
IG502 API Integration Support Request
Dear InHand Support Team, I need to integrate our IG502L (Firmware V2.2.0) with our platform via API.
Status report activation
I'd tried to enabling status report on ir302, but on the modem log like this : 31> Aug 7 06:12:31 rmonthird[4304]: HTTP:Hostname:xxx.id, Port:80, Post_filename: <31> Aug 7 06:12:31 rmonthird[4304]: TCP or HTTP:server=[x.x.x.x], server_port=[80] <31> Aug
Status Report Activation
I'd tried to enabling status report on ir302, but on the modem log like this : 31> Aug 7 06:12:31 rmonthird[4304]: HTTP:Hostname:xxx, Port:80, Post_filename: <31> Aug 7 06:12:31 rmonthird[4304]: TCP or HTTP:server=[104.21.25.150], server_port=[80] <31>
Assign an alias/name to a "Cell ID"
When viewing an IR302 in Device Manager, if I select the Cellular Signal tab and click on the little clock button beside the "Cell ID" it pops up with "Cell ID History" showing a log of the cell towers/frequencies that the modem/gateway has connected
Access a gateway's "Device List" directly from Device Manager
I would love to access a gateway's "Device List" directly from within Device Manager, rather than having to launch Web Management, sign-in to the device, and access it via the device's web GUI. Obviously it doesn't need to be as "real time" as it is now
Telegraf
Would you like to know how to install and use Telegraf on the IG502?
Telegraf
Gostaria de saber como instalar e usar o Telegraf no IG502?
Device Manager - Gateway - "Online Duration" Value (how is this determined)
Within the Device Manager cloud platform, when I go to Gateways and select one of my IR302's, under the summary at the top of the page, it shows "Online Duration". How is this "Online Duration" value calculated? I ask because this could refer to the device's
Setting up Router to prevent attacks with Public Static IP SIMs
1. Background Having a public static IP enables users to access their device from any location on the Internet, granting them extensive control over the device's functionalities as long as it remains online. However, this convenience comes with a security
How to set up IP Passthrough
Background: IP Passthrough allows the router to act as a bridge, passing the IP address it receives from the carrier to one attached device. Once the router is in IP Passthrough mode, using the IP will only reach the end device and remote access to the
IPsec with ubiquiti secure gateway thru IR302
I have a pair of USGs I'm trying to set up a VPN with. One of them is behind an IR302 and cannot figure out for the life of me the proper way to do it. I've been working on this for two weeks and nothing. Does anyone have any experience you can lend on
IR302 disconnects/reconnects to cell net
I have an IR302 running V3.5.89 that is disconnecting then reconnecting to the cellular network and I can't figure out why. I'm watching the modem status page and it will be connected and happy. it then disconnects, says detecting modem type. says modem
direct connect multiple IR302 IO
I'm trying to connect multiple IR302 devices so that a change of state of the digital IO on one device triggers a change of state of the an IO on the other device. Is anything like this possible within the InHand "universe" without adding more hardware
Band locking IR624
Hi, Is there any way to do band locking or cell locking on the IR624? letting me to choose which bands I want to use or lock to a specific cell? Thanks
How to do band locking on IR624?
How to do band locking on IR624? I cannot find the functionality. Thanks
How to upload a cross-compiling program into the EC312
I have built my first program with the Cross-compilation tool zip package: gcc-linaro-6.3.1-2017.05-x86_64_aarch64-linux-gnu.tar.gz and now I need to upload it from my Ubuntu machine to the EC312. How can I do this?
inhand IR624 5G SA connecting issue
Hi, we are currently testing the equipment in connecting our Private 5G network. Configuration from the "Internet" page has been done, as in the attached picture. We do not have authentication method, but there is no "None" selection in the combo box.
inhand IR624 will not do a hard reset
Hello all, I seem to have a problem with one of our modems, the modem was previously used by a colleague who set a different modem login password, but forget this. Because I want to change the IP range in need to do a hard reset. The modem works fine,
IR302 firmware
Hi, i recently bought 9 routers IR302 and 3 of its has a lower firmware v3.5.50, the others has v3.5.59. Where can i found the newer firmware (in the download section only are available the v3.5.50), the problem that i have is when i try to import the
DHCP option
IR302 product is a setup option to allow the lease option forever? THX ChrisR
IR302 with IO
Is there any way to query the product for IO status without logging into the product? I could not find any data the support page related to this. THX ChrisR
add non-privileged users
What is the purpose of non-privileged users. After adding user they seem to have the same access as ADM account?
IR302/IO
Please help me understand the use of Non-privileged users. I do not see any change in features by logging in with non-privileged password. Any way to see the IO status without going to menu/io path? Also I dont find a method to transition the output if
IR302 Device List ESP32
I do a lot of IoT development using Espressif ESP32's. The InHand IR302 Cellular Router I have just installed does not show any ESP32 WiFi connections in the device list. The ESP32's are connected to the router and functioning correctly just not showing
How to setup Wi-Fi on IG502
Background: InHand InGateway with the -WLAN tag on the part number have a Wi-Fi module to allow the router to broadcast internet like an Access Point. Here is how to set it up. 1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1
inhand 302 Wireguard route
Hi, I have an issue where the inhand drops the route to my allowed IP subnet from its routing table after a certain period of time. Re-initiating the tunnel resolves this. Is there an solution to this? unfortunately the wireguard interface does not show
Wireguard not automatically connecting
Hi I am having a problem with Wireguard connecting after a reboot or power loss on my IR302 that I have recently purchased. The Wireguard status shows random settings after each reboot with a different port each time eg. interface: wg0 listening port:
Sending sms
hi it is possible with typicall command to send SMS with IR615 router?
DeviceSupervisor Agent (DSA) plugin for an EC312?
Where can I download the DeviceSupervisor Agent (DSA) plugin for an EC312? My unit with firmware V2.0.12 does not have it installed by default.
Frequent Q&A about IEOS on EC312
Question 1. What is the difference between IEOS and Pure Debian OS on EC312 Answer: IEOS(InHand Edge Operating System): IEOS is InHand Networks’ operating system based on distribution Linux for IoT ARM platform edge computers, helping customers achieve
EC312 Digital Input and Output info
I need information on max VDS, Max constant current sink, and any rating for ESD/EFT tested on the GPIO port of EC312. Is there a more detailed spec available for the expansion?
How to port forwarding with config default gateway on InHand IR302
I have a old PLC. I can config the PLC's LAN IP(192.168.2.2) address manually but there is no Default Gateway setting. And I have IR302 with a public statip IP(166.123.4.9) address from SIM provider. Since I can not config default gateway on PLC, I want
IG502 DOUT - how to ensure DOn is not driven low after boot.
Does any one know of a way to configuring the device so it starts up and doesn't drive the digital outputs low by default? The IG502 has low side drivers for DO0-3 with weak pull ups to 5~6V, This makes it very easy, and is the typical way, to drive relays.
IG902 reboot
I have IG902 with 4G module... Inhand routers all have SMS reset/reboot option, but IG not... How to restart device on remote site ? Is there any option to do that ? or just scheduled restart eg.. every day at 12AM ??
Web management interface for IG902H not accessible
We have an edge gateway IG902H which was already configured. A few days back it was powered off due to some network and infrastructure related changes at the site. Now, after connecting back to the power, it is not showing the web management interface
Not have enable debug mode
I want to test https://sdk.ig.inhandnetworks.com/en/latest/MobiusPi-Python-QuickStart-EN.html#prepare-the-hardware-and-network-environment but python cannot connect like this picture Maybe the enable debug mode are gone as picture below and i cannot setting
IR302 send SMS
Hi, I have several IR302 modem installed in remote locations. I need to retrive the sim phone number used on those modem. is there a way to have them send an sms?