InHand 5G FWA02 Delivers Reliable Networking for Retail Stores
1. Scenario Background As information technology advances in the retail industry, high-speed networks are critical for improving business efficiency and customer experience. Newly opened retail outlets face challenges in quickly deploying stable, always-on
Instant Network for Restaurant on Highway
1. Scenario Background Highway infrastructure (surveillance cameras, toll systems, information displays) lacks wired connectivity. Operator base stations are scattered, and cellular signals are severely disrupted by terrain and blockages, leading to unstable
How to troubleshoot if the InDTU324 fails to connect to the application center?
1. Check the SIM card: Ensure it’s properly inserted (power off first), not expired/arrears, and detected by the device (SIM LED stops blinking). 2. Verify signal strength: Move the device to a location with stronger cellular signal (CSQ ≥8 for stable
How to connect the InDTU324 to the InHand DM cloud platform?
1. Log in to the configuration tool and go to [Configurations > All Configurations > DM Setting]. 2. Set "DM mode" to "SMS+IP". 3. Enter the DM address (domain: g.inhandnetworks.com, port: 20003). 4. Configure "Heartbeat interval" (default 120s) and "Status
What are the default serial port parameters for the InDTU324, and how to modify them?
Defaults: Serial Port 1 (9600 bps, 8 data bits, 1 stop bit, no parity); Serial Port 2 (115200 bps, same data/stop/parity settings). To modify: 1. Go to [Configurations > All Configurations > Serial Port Setting]. 2. Adjust parameters to match the connected
How to restore the InDTU324 to factory settings?
1. Connect the device via the InDTU Configuration Tool and log in. 2. Click the "Factory reset" button on the main interface. 3. Confirm the operation in the popup window. 4. The device will reset to default settings— all custom configurations (e.g.,
How to enable dual-SIM auto-switch on the InDTU324?
1. Open the InDTU Configuration Tool and log in. 2. Go to [Configurations > All Configurations > Dial Parameters Setting]. 3. Enable "Dual SIM mode" and "Switch card without connecting the center". 4. Set "Application center link mode" to TCP (required
What are the default login credentials for the InDTU324?
Default administrator and common user credentials are: Username = "adm", Password = "123456". Connect via the InDTU Configuration Tool (serial port, default baud rate 9600 for Serial Port 1, 115200 for Serial Port 2) to configure the device.
How to modify the WiFi password on the CPE02?
1. Access the web management interface. 2. Navigate to [Wi-Fi > Wi-Fi List]. 3. Click "Edit" for the target SSID (2.4G or 5G). 4. Enter a new password in the "Password" field (compatible with WPA2-PSK encryption). 5. Click "Save" to update the WiFi
How to switch the CPE02’s cellular working mode between SIM1, eSIM, and Dual Mode?
1. Log in to the web interface (192.168.2.1). 2. Go to [Internet > Uplink Table] and click "Edit" for the "Cellular" interface. 3. Under "Work Mode", select "Only SIM1" (default), "Only eSIM", or "Dual Mode" (prioritizes the primary card). 4. Save the
How to factory reset the CPE02 using the hardware Reset button?
1. Power on the device; when the SYS indicator is solid red, press and hold Reset for ~50 seconds until it turns solid blue. 2. Release the button (SYS flashes blue), then press Reset again until it turns solid blue. 3. Release and wait for the device
How to connect a device to the CPE02 via WPS (password-free)?
1. Press and hold the CPE02’s WPS button for 5 seconds to enable it. 2. On your terminal device, turn on WPS in WLAN settings and select the CPE02’s SSID. 3. Press the CPE02’s WPS button again to confirm. 4. The device will connect automatically within
What are the default login credentials and WiFi settings for the CPE02?
The default LAN IP is 192.168.2.1. Login credentials are on the device nameplate. Default WiFi: 2.4G SSID starts with "CPE02-" (last 6 digits of wireless MAC), 5G SSID with "CPE02-5G-". Both use WPA2-PSK encryption, and the password is the last 8 digits
How to set custom DNS server addresses on the FWA02?
1. Go to [Services > DNS Server]. 2. Enter the preferred and secondary DNS server addresses (e.g., 8.8.8.8 for Google DNS). 3. Click "Save". The device will use these DNS servers instead of the ones obtained from the upstream interface.
How to download device logs for troubleshooting on the FWA02?
1. Log in to the web interface. 2. Navigate to [Status > Logs]. 3. Choose "Download Logs" (operational logs) or "Download Diagnostic Logs" (includes system info and configurations). 4. The log file will download to your local device for analysis.
How to enable IP Passthrough on the FWA02?
1. Access the web management interface. 2. Go to [Services > Passthrough Settings]. 3. Enable "IP Passthrough" and optionally enter a "Passthrough MAC" (only the bound device gets the upstream IP). 4. Save the configuration. Note: This disables static
How to configure the FWA02’s WAN port to use a static IP?
1. Go to [Internet > Uplink Table]. 2. Find the "WAN" interface and click "Edit". 3. Select "IPv4 Type: Static IP". 4. Enter the static IP address, subnet mask, gateway, and DNS servers (provided by your ISP). 5. Click "Save" to apply the settings.
How to check detailed cellular signal parameters (e.g., RSRP, SINR) on the FWA02?
1. Log in to the web interface (default IP: 192.168.2.1). 2. Navigate to [Status > Cellular Signal]. 3. You’ll see key metrics like RSRP (≥-90dBm = good), SINR (≥10dB = good), and RSSI, along with signal strength levels (Excellent/Green = ASU≥20, Fair/Blue
How to add the ODU2002 to InCloud Manager?
1. Register an account at https://star.inhandcloud.com/. 2. Log in to InCloud Manager and go to [Devices > Add]. 3. Enter the ODU2002’s name, serial number (SN), and MAC address (from the nameplate). 4. Confirm to add; the device will connect automatically
How to customize the WiFi SSID and password on the ODU2002?
1. Access the web management interface. 2. Navigate to [Configuration > Wi-Fi > Wi-Fi List]. 3. Click "Edit" for the default SSID. 4. Enter a new SSID name and password, select encryption (e.g., WPA2-PSK), and set the channel (auto or custom). 5. Click
How to switch the ODU2002’s cellular connection from SIM1 to SIM2?
1. Log in to the web interface (192.168.1.1). 2. Go to [Internet > Uplink Table]. 3. Find the "Cellular" interface and click "Edit". 4. Under "Interface Type", select "Cellular: SIM2" (default is SIM1). 5. Save the setting to switch the cellular connection
How to factory reset the ODU2002 via the hardware Reset button?
1. Power on the device, press and hold the Reset button for 5–10 seconds until the System LED turns solid blue. 2. Release the button (LED blinks blue), then press Reset again. 3. Release when the System LED is solid blue; the device will restart with
What are the default login and WiFi settings for the ODU2002?
The default LAN IP is 192.168.1.1. Login credentials are on the device nameplate. Default WiFi: 2.4G SSID starts with "ODU2002-" (last 6 digits of MAC address), using WPA2-PSK encryption. The WiFi password is the last 8 digits of the serial number (
Where can I view the list of devices connected to the EAP600?
1. Log in to the web management interface. 2. Navigate to [Status > Clients]. 3. You’ll see detailed information about connected devices, including IP/MAC address, connected SSID, traffic usage, online duration, and Wi-Fi standard (Wi-Fi 6).
How to set up a Mesh network with EAP600 (Controller & Agent mode)?
1. For the Controller (main AP): Go to [Config > Wi-Fi > Mesh], select "Main AP", set Mesh SSID and password, then click "Save" and "One-click Mesh". 2. For the Agent (sub AP): Go to the same menu, select "Sub AP", choose network mode (wired/wireless),
How to customize the WiFi SSID and password on the EAP600?
1. Log in to the web interface (192.168.10.1). 2. Go to [Config > Wi-Fi > SSIDs]. 3. Click "Edit" for the target SSID (2.4G or 5G). 4. Enter a new SSID name and password, then select the encryption method (e.g., WPA2-PSK/WPA3-PSK). 5. Click "Save" to
How to factory reset the EAP600 using the Reset button?
1. Power on the device, then press and hold the Reset button within 10 seconds. 2. Keep holding until the PWR indicator blinks rapidly (200ms interval). 3. Release the button and wait for the device to restart. The PWR indicator will stay lit when the
What are the default login credentials and WiFi settings for the EAP600?
The default management IP is 192.168.10.1. Login with username "adm" and password "123456". Default WiFi: 2.4G SSID starts with "EAP600-" (last 6 digits of wireless MAC), 5G SSID with "EAP600-5G-". Both use WPA2-PSK encryption, and the password is the
Where can I view the devices connected to the ER605 (wired/wireless)?
1. Log in to the web management interface. 2. Go to [Status > Clients]. 3. You’ll see details of all connected devices, including IP address, MAC address, connection type (wired/wireless), traffic usage, and online duration.
How to configure a custom APN for the ER605’s cellular network?
1. Access the web interface and navigate to [Internet > Uplink Table]. 2. Find the "Cellular" interface and click "Edit". 3. Enter the APN name provided by your carrier (username/password if required). 4. Save the configuration; the device will use the
How to change the WiFi working channel on the ER605 to avoid interference?
1. Log in to the web interface (192.168.2.1). 2. Go to [Wi-Fi > SSIDs] and click "Edit" for the target SSID (2.4G or 5G). 3. Select a channel from the "Band(Channel)" dropdown (2.4G: 1-13; 5G: 149+). 4. Click "Save" to apply the change.
How to restore the ER605 to factory settings via the hardware Reset button?
1. Power on the device, then press and hold the Reset button for 10 seconds until the System indicator turns solid yellow. 2. Release the button (indicator flashes yellow). 3. Press and hold Reset again until the System indicator stays solid yellow. The
What are the default login credentials and WiFi settings for the ER605?
The default LAN IP is 192.168.2.1. Login username and password are on the device nameplate. Default WiFi: 2.4G SSID starts with "ER605-" (last 6 digits of wireless MAC), 5G SSID with "ER605-5G-". Both use WPA2-PSK encryption, and the password is the last
InHand ER605 Ensures Uninterrupted Retail Connectivity with Dual SIM Carrier Failover
1. Scenario Background A chain of retail outlets relies on stable cellular connectivity for POS transactions and video surveillance. Previously, single-SIM routers caused frequent network outages during poor carrier signal, leading to lost sales and gaps
The CLI commands of ER805
(Note: words in black are the command description, the words in blue are commands.) Get command help help Get the router name hostname Setting language language English/Chinese ping detection ping < host address or name > ping < host address or name >
How to SSH access to ER series locally?
1. Log in ER, and go to SystemàRemote Access Control, then enable SSH. 2. Open Putty, enter the LAN ip address of ER, fill in the ssh port(default value is 22), choose the SSH for Connection type. Then open it. 3. Enter the username and password of ER805,
Where can I get the latest firmware for the ODU2002 and how to update it?
1. Download the latest firmware from InHand’s official resource center (https://www.inhand.com/en/resources-center/#/EnterpriseNetwork/InODU/ODU2002). 2. Log in to the ODU2002’s web management interface. 3. Navigate to the "System" > "Firmware Update"
How to restore the ODU2002 to factory default settings?
1. Locate the "RESET" button on the ODU2002 (usually marked on the device casing). 2. Power on the device and press and hold the RESET button for 10-15 seconds. 3. Release the button when the indicator light flashes (or changes color as prompted). 4.
What interfaces does the InHand ODU2002 offer for network and power connection?
The ODU2002 is equipped with standard Ethernet interfaces (for wired network access) and dedicated power interfaces. It also supports wireless communication functions to meet outdoor long-distance transmission needs. For detailed interface specifications,
How do I access the web management interface of the ODU2002?
1. Connect your PC to the ODU2002’s LAN port via an Ethernet cable. 2. Set your PC’s IP to the same subnet as the ODU2002’s default LAN IP (check the device nameplate or official manual for the default IP). 3. Open a browser, enter the default IP, and
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