Enterprise AP600 Product Quick Guide

Enterprise AP600 Product Quick Guide

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This manaual is for the installation and operation of the EAP600 of InHand Networks.Before installation, please confirm the product model and accessories in the package. Please refer to the actual product for specific operations.

1. Packing List

Part Name

Quantity

Description

Standard Accessories

EAP600

1

Enterprise AP600

Ceiling Mount Bracket

1

Ceiling Mounting Bracket for Fixing AP

Optional Accessories

Power Adaptor

1

12V DC power adaptor with power cable

Ethernet Cable

1

1.5M Ethernet Cable

2. LED Indicatiors

LED Indicator

Status and Description

PWR

OFF --- The device is OFF.

Blinking green --- The system is starting.

Blinking rapidly green --- The system does not work properly.

Blinking green --- The system is upgrading.

 

WAN

OFF --- The network is disconnected.

Blinking green --- The router is connecting to the wired network.

Wi-Fi 2.4G

OFF --- AP mode disabled.

Always on --- Other anomalies.

Blinking rapidly green --- The device functions normally as an AP.

Wi-Fi 5G

OFF --- AP mode disabled.

Always on --- Other anomalies

Blinking rapidly green --- The device functions normally as an AP.
Note:
  1. The rapidly blinking interval is 200ms and the blinking interval is 500ms.

3. Equipment Installation

3.1 Power Cable Installation

The EAP600 supports power delivery according to the 802.3af/at standards, allowing it to simultaneously provide power and transmit data through a single Ethernet cable.
  1. Insert the Ethernet cable's RJ45 connector into the device's port, then gently wiggle the connector to confirm a secure connection.

Fig. 3-1 Installation power cable and Ethernet cable

3.2 Ceiling Installation

1. Use a drill or an appropriate tool to pre-drill holes at the marked positions on the ceilling. Ensure that the hole dimensions are suitable for the expansion screws you are using. Thread the screw through the bracket and secure it into the ceiling hole to ensure that the ceiling bracket is firmly mounted to the ceiling.

Fig. 3-2-a Install the expansion screws 
2. Align the bottom connectors of the device with the ceiling bracket, then rotate the device clockwise to securely attach it to the ceiling bracket.

Fig. 3-2-b Install the EAP600

3.3 Inspection after Installation

1. Verify that the Ethernet cable is correctly connected.
2. Confirm that the PoE device supplying power to the AP is functioning properly and has PoE enabled.

4. Access the Internet

4.1 Connect via APP

1. Power on the device and log into the InCloud APP.
2. Navigate to the "Device" section below to access the [Device] page, then click the menu button in the upper right corner and select [ Add Device]. Then scan the QR Code on the ER805 to add the device.

Fig. 4-1 Scan the QR Code to add a device
3. Once the QR code is successfully scanned, proceed to configure the device's name, serial number, and description information.
4.If the device fails to connect to the network after adding it, you can click "Configure local device" to set up the device for cloud connectivity. The AP is configured with default HTTP access and Wi-Fi AP functionality.
5. Scan the QR code on the unit's nameplate, and the app will establish a Wi-Fi connection with the AP automatically.
6. Once the connection is established, the app will log in to the device, and you will be directed to the network configuration interface. Confirm the information and click 'Submit.'

4.2 Connect via PC

Step 1: Connect the power cable and Ethernet cable. When using PoE (Power over Ethernet) to power the EAP600, please ensure that the upstream device has PoE functionality enabled.
Step 2: Set the PC and device management IP addresses in the same network segment. The DHCP Server function is enabled by default, and the PC and device must be in the same address segment. The PC needs to be connected to the device’s Wi-Fi (SSID and password reference 3. Default Settings), and check whether the PC has obtained an address, which should belong to the 192.168.10.0 network segment.

Fig. 4-2 EAP600 Web Login page

4.3 Internet Connection

The EAP600 supports single-port wired access, and you can configure it to use DHCP or static IP address assignment based on their requirements. Click on “Configuration > WAN” to select the network connection type.
  1. DHCP: The device's WAN interface is set to enable DHCP service by default. You can simply connect the WAN interface to the internet using an Ethernet cable to establish the AP's network connection.

Fig. 4-3-a Edit the WAN interface
  1. Static IP: You can manually configure the address assigned by the ISP or upstream device. After the configuration is completed, the AP will connect to the network using the specified static IP.

Fig. 4-3-b Connect to the network via static IP address

5. Remote Manage Platform

5.1 InCloud Manager

5.1.1 Register/Login to the InCloud Manager

1. Open your web browser and visit InCloud at the following address: https://star.inhandcloud.com/. This will take you to the InCloud registration and login page. (We recommend using Chrome.)

Fig. 5-1-1-a InCloud Manager Login Page

Fig. 5-1-1-b Choose your SaaS service
2. After registering, log in to the cloud platform using your registered email. Navigate to the "Security Settings" page where you can change your password and link your mobile phone number. Once your phone number is linked, you can use it for future logins to the cloud platform.

Fig. 5-1-1-b Bind a Mobile Phone Number

5.1.2 Adding Devices to the Platform

Log in to the InCloud Manager platform, then go to "Device" and click "Add" in the navigation menu. Fill in the device's serial number and MAC address to add it.

Fig. 5-1-2 Add a Device

6. Quick User Guide

6.1 Restore to Default Settings

6.1.1 Reset Remotely

Log in to the InCloud Manager platform, navigate to "Device," and select "Command" from the menu. Click the "Restore to Factory" button, confirm the action, and the device will reboot and revert to its default settings.

Fig. 6-1-1 Set the Device to Default Settings

6.1.2 Hardware Restore

Step 1: Power on the device, and within 10 seconds, long-press the Reset button until the PWR indicator light rapidly blinks green with a 200ms interval.
Step 2: After the rapid blinking, release the Reset button and wait for the device to complete the factory reset process. The PWR indicator light will stay constantly lit, indicating that the factory reset is complete.

6.2 Logs and Diagnostic Data

Login to InCloud Manager, navigate to "Device," select "Device Details," and click on the "Tools" menu in the navigation bar. Then, click the corresponding button to initiate the download of logs and diagnostic data.

Fig. 6-2 Download the Logs

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