How to connect the InDTU324 to the InHand DM cloud platform?
1. Log in to the configuration tool and go to [Configurations > All Configurations > DM Setting]. 2. Set "DM mode" to "SMS+IP". 3. Enter the DM address (domain: g.inhandnetworks.com, port: 20003). 4. Configure "Heartbeat interval" (default 120s) and "Status
What are the default serial port parameters for the InDTU324, and how to modify them?
Defaults: Serial Port 1 (9600 bps, 8 data bits, 1 stop bit, no parity); Serial Port 2 (115200 bps, same data/stop/parity settings). To modify: 1. Go to [Configurations > All Configurations > Serial Port Setting]. 2. Adjust parameters to match the connected
How to restore the InDTU324 to factory settings?
1. Connect the device via the InDTU Configuration Tool and log in. 2. Click the "Factory reset" button on the main interface. 3. Confirm the operation in the popup window. 4. The device will reset to default settings— all custom configurations (e.g.,
How to enable dual-SIM auto-switch on the InDTU324?
1. Open the InDTU Configuration Tool and log in. 2. Go to [Configurations > All Configurations > Dial Parameters Setting]. 3. Enable "Dual SIM mode" and "Switch card without connecting the center". 4. Set "Application center link mode" to TCP (required
What are the default login credentials for the InDTU324?
Default administrator and common user credentials are: Username = "adm", Password = "123456". Connect via the InDTU Configuration Tool (serial port, default baud rate 9600 for Serial Port 1, 115200 for Serial Port 2) to configure the device.
Where can I view the devices connected to the ER605 (wired/wireless)?
1. Log in to the web management interface. 2. Go to [Status > Clients]. 3. You’ll see details of all connected devices, including IP address, MAC address, connection type (wired/wireless), traffic usage, and online duration.
How to configure a custom APN for the ER605’s cellular network?
1. Access the web interface and navigate to [Internet > Uplink Table]. 2. Find the "Cellular" interface and click "Edit". 3. Enter the APN name provided by your carrier (username/password if required). 4. Save the configuration; the device will use the
How to change the WiFi working channel on the ER605 to avoid interference?
1. Log in to the web interface (192.168.2.1). 2. Go to [Wi-Fi > SSIDs] and click "Edit" for the target SSID (2.4G or 5G). 3. Select a channel from the "Band(Channel)" dropdown (2.4G: 1-13; 5G: 149+). 4. Click "Save" to apply the change.
How to restore the ER605 to factory settings via the hardware Reset button?
1. Power on the device, then press and hold the Reset button for 10 seconds until the System indicator turns solid yellow. 2. Release the button (indicator flashes yellow). 3. Press and hold Reset again until the System indicator stays solid yellow. The
What are the default login credentials and WiFi settings for the ER605?
The default LAN IP is 192.168.2.1. Login username and password are on the device nameplate. Default WiFi: 2.4G SSID starts with "ER605-" (last 6 digits of wireless MAC), 5G SSID with "ER605-5G-". Both use WPA2-PSK encryption, and the password is the last
InHand ER605 Ensures Uninterrupted Retail Connectivity with Dual SIM Carrier Failover
1. Scenario Background A chain of retail outlets relies on stable cellular connectivity for POS transactions and video surveillance. Previously, single-SIM routers caused frequent network outages during poor carrier signal, leading to lost sales and gaps
The CLI commands of ER805
(Note: words in black are the command description, the words in blue are commands.) Get command help help Get the router name hostname Setting language language English/Chinese ping detection ping < host address or name > ping < host address or name >
How to SSH access to ER series locally?
1. Log in ER, and go to SystemàRemote Access Control, then enable SSH. 2. Open Putty, enter the LAN ip address of ER, fill in the ssh port(default value is 22), choose the SSH for Connection type. Then open it. 3. Enter the username and password of ER805,
What does the steady green "Cellular" indicator on the 5G FWA02 mean?
A steady green "Cellular" indicator indicates that the device has successfully established a 5G cellular network connection. For reference: steady blue means 4G connection success, and blinking red means the cellular network is connecting or unavail
Out-of-Band (OOB) Access: How to Access a Device Behind an InHand ER805 Router via Serial Interface Remotely
Getting OOBM with ER805
Where can I view the default WiFi password for ER605?
The default passwords for both 2.4G and 5G Wi-Fi of ER605 are the last 8 digits of the device's SN (Serial Number). To view the SN, you can: 1. directly check the "SN" label on the ER605 body; 2. log in to the WEB interface (192.168.2.1) → [System → Device
The 5G Wi-Fi indicator light of ER605 is constantly lit in yellow. How should I troubleshoot this issue?
The 5G Wi-Fi indicator light is constantly yellow, indicating that the 5G Wi-Fi is abnormal. Troubleshooting steps: 1. Access the ER605 WEB interface [Network → WiFi Settings → 5G WiFi] and confirm that "Enable 5G WiFi" is checked; 2. Check the 5G Wi-Fi
ER605 enables "SIM1" dialing by default. How can I switch to "SIM2" cellular networking?
1. Log in to the ER605 WEB interface (192.168.2.1, username: adm/123456); 2. Navigate to [Network → Cellular Network Settings → Dial-up Configuration]; 3. Select "SIM2" from the dropdown menu under "Preferred SIM Card"; 4. Click "Save Application", and
What does it mean when the "Networking Status Light" of ER605 is constantly lit in yellow?
Representing ER605, it is currently successfully connected to the network via wired network (WAN port); the light color correspondence rule is as follows: flashing red = cellular network connection in progress, steady green = cellular network connection
How to add ER605 to the cloud platform?
Firstly, through https://star.inhandcloud.com/ Website registration, Incloud login account Log in to the cloud platform with a registered account, click "Add" under the device menu, and follow the prompts to fill in the device's serial number and MAC
What is the difference between an ER router and a regular router?
Edge router: supports wired and cellular mobile data networking (4G, 5G) for network connection, providing more ways of network access. Edge router is a 5G router that supports SD-WAN and unified management on cloud platforms Ordinary routers: typically
How to add CPE02 to the cloud platform?
Firstly, through https://star.inhandcloud.cn/ Website registration, Incloud login account 2. Log in to the cloud platform with a registered account, click "Add" under the device menu, and follow the prompts to fill in the device's serial number and MAC
ER805 Simplifies Network Management for Convenience Store Chains
1. Scenario Background A convenience store chain struggled with network issues: Deploying POS/cameras/self-service terminals took 4+ hours per store (delaying new outlet launches). Unsecured POS financial data risked leaks. Network faults required on-site
What should I do if ER605 encounters 4G/5G network failure?
1. Physical environment: First, check if the SIM card is inserted into the correct slot and if all cellular antennas are installed. 2. APN settings: Ensure that the configuration information of the APN is consistent with the one provided by the operator.
How to configure static routing for ER605 enterprise router?
Log in to the web interface ->Network ->Routing Settings ->Static Routing, click "Add" ->enter the target network, subnet mask, and next hop IP ->select the interface, save it, and it will take effect.
How to set web login timeout for ER605
Users can set the logout time in "System>Other Settings>Web Login Management".
How to check the connected WiFi terminal devices of ER605 enterprise router?
Log in to the web interface ->Status ->Terminal Management ->WiFi Terminal to view the device's MAC address, IP address, and connection duration. It also supports manual removal of abnormal terminals.
How to configure DHCP address pool for ER605 enterprise router?
Log in to the web GUI ->Network ->DHCP Address Pool, click "New", enter the address pool name, start/end IP, set the gateway and subnet mask, and after saving, the device will automatically assign an IP to the terminal.
How to modify WiFi name (SSID) for 5G CPE02?
After logging into the web GUI, enter "WiFi Settings ->Basic Settings", enter the new name in the "SSID Name" column, save and apply the configuration, and the new SSID will take effect immediately.
How to setup APN on ER805
1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (please check the username&password on the back label) 2. Go to Internet, and click the Edit of the cellular row. 3. Change the Dialing Parameters
How does 5GCPE see network type
Once the device is added to the Incloud platform, you can manage and monitor the network from the platfrom which supporting viewing real-time stastus information on the device local interface remotely at the same time. Click on [ Dashboard ] in the left
How to set up guest network for EAP600 wireless AP?
Go to config-LAN, you can configure the local LAN subnet The "Network Type" field provides two available modes: Standard: Clients connected to the standard mode network can access the Internet and the device's web interface. Guest: Clients connected to
Which Ethernet port is required for PoE power supply of 5G ODU2002?
The "PoE" port of the PoE power supply needs to be connected to the LAN1 port of the device through a network cable, and the LAN1 port is enabled with PoE power supply function by default.
What is the default password for WIFI on ER605 device
1. Wi-Fi 2.4G access point enabled, SSID: Prefixed with "ER605-", followed by the last 6 digits of the wireless MAC address. 2. Wi-Fi 5G access point enabled, SSID: Prefixed with "ER605-5G-", followed by the last 6 digits of the wireless MAC address.
IR302 won't factory reset
I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.
How to setup APN on ER805
1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (adm/123456) 2. Go to Internet, and click the Edit of the cellular row. 3. Change the Dialing Parameters to Manual, set the other parameters to
How to setup Wi-Fi on ER805
Background: The ER805 can be used as an AP to provide wireless network access with multiple SSIDs. Users can customize the usage and configuration of different SSIDs. Here is how to set it up. Points to note: l A device has two primary SSIDs (2.4G and
How to create an online portal account-InCloud
1. Type the URL in the browser: https://star.inhandcloud.com. Please click "Create now" to create an online portal account. 2. Fill in the basic information in the box as follows. Then click the Register. 3. After clicking register, a confirmation email