How can I restore the factory settings of IG502 through hardware methods?
1. Within 10 seconds after the device is powered on, press and hold the RESET button; 2. Release the RESET button when the ERR light is constantly on; 3. When the ERR light goes out, press and hold the RESET button again until the ERR light starts flashing;
What is the configuration path for the IG900 access device cloud platform?
1. Connect PC to IG900 via GE0/2 port and access 192.168.2.1 (default account: adm/123456); 2. Navigate to [System Management → Device Cloud Platform]; 3. In the "InHand Connect Service" tab, fill in the server address "ics.inhandiot.com" and the InConnect
How can I update the Python SDK version for IG502?
1. Log in to the IG502 WEB interface (default LAN port IP 192.168.2.1, account adm/123456); 2. Navigate to [System Management → Software Updates → Python SDK Update]; 3. Click "Browse" to select the SDK installation package downloaded from the official
How to configure the IR600 to access the InConnect cloud platform?
1. First, add the device on the InConnect platform (https://ics.inhandiot.com): Navigate to [Sites → Routers], click "Add", enter the device name, SN (checkable on the body nameplate / WEB interface), and select the "IR600 Series" model; 2. Local configuration:
InBox710- The specific versions of Android OS
The specific Android version of InBox710 is 7.1
How to close IEOS program for EC300
When using the Linux command line for network and system configuration, the first step is to close the IEOS program. IEOS is managed through systemctl, The way to close IEOS is as follows: #systemctl stop ieos_daemon This shutdown is only effective for
How to connect to EC300 and log in to the command-line interface
Factory default username and key: Username: edge Password: security@edge The EC300 device defaults to creating root at the factory, but login is disabled. If you need to use the root user, please manually modify the system configuration and enter sudo
How to disable Telnet service for IG502
Log in to the web interface ->System ->Service Management ->Telnet Settings, uncheck "Enable Telnet", and after saving, the device will turn off the Telnet remote login function and only retain the more secure HTTP/SSH service.
How to manually calibrate the system time for InRouter615
Log in to the web interface ->System ->Time Settings, select "Manual Calibration", enter the current year, month, day, hour, minute, and second, click "Confirm Calibration", and the device time will be synchronized to the manually entered value.
How to configure serial data bits and parity bits for InRouter302?
Log in to the web interface → [Services → DTU Settings], select the target serial port (such as COM1), set the data bit (default 8 bits) and parity bit (none/odd/even), save and adapt to the communication requirements of the serial device. The device
How to enable SSH remote login function for InRouter615?
Go to the web interface ->System ->Service Management ->SSH Settings, check "Enable SSH", set the login port (default 22, customizable), save it, and then log in using a terminal tool (such as Xshell) by entering the device IP, port, and account pas
How to query the device serial number (SN) for InRouter305?
There are two ways to query: 1 Directly check the device body nameplate, with clear SN code markings; 2. Log in to the web interface ->System ->Device Information ->Basic Information, and directly view it in the "Device Serial Number" column.
How can I connect a Siemens S7-1200 PLC to the IG502?
In the IG502 web interface, navigate to "Edge Computing > Device Monitoring > Device List" and click the "Add" button. Select "ISO on TCP" as the PLC protocol, and enter the PLC's IP address and port (default is 102) to establish communication.
What is the supported power supply range for the IG502?
The IG502 is designed with an industrial-grade power input that supports a wide voltage range of +12V to 48V DC. The device also includes reverse polarity protection to prevent damage from incorrect wiring.
How can I perform a software-based factory reset on the IG502?
Access the web management interface and go to "System Management >> Configuration Management". Under the "Configuration File Operations" section, click the "Reset" (Restore Factory) button and select "Confirm"; the IG502 will then automatically restore
What do the LED indicators on the IG502 represent?
The IG502 provides several status LEDs: PWR (Power), STATUS, WARN (Warning), ERR (Error), LTE (Cellular status), and three indicators for cellular signal strength.
What security and VPN features are built into the IG502?
The IG502 features a customized Linux OS with a built-in firewall and supports multiple levels of user management permissions. For secure data transmission, it supports OpenVPN and IPSec VPN protocols.
How do I configure a static route on the IG502?
Navigate to "Network >> Routing >> Static Routing". Click "Add," select the "WAN" interface (or other relevant interface), and enter the destination network, subnet mask, and gateway details as required by your network environment.
What mounting options are available for the IG502?
The IG502 is designed for industrial flexibility and supports DIN-rail mounting, wall-mounting (A, B, or C configurations), and hanging ear installation.
Does the IG502 support Docker containers?
Yes, the IG502 series supports Docker Management through the "Edge Computing" menu. Users can upgrade the Docker SDK and enable the Portainer Manager (at default port 9000) to deploy and manage containerized applications.
What is the difference between dry and wet contact inputs on the IG502?
For dry contacts, a state of "0" means disconnected and "1" means closed. For wet contacts, a state of "0" corresponds to 0~3VDC, while "1" corresponds to 10~30VDC (with a minimum of 4mA).
What is the IG502 Debug Mode and how do I use it?
Enabling "Debug Mode" under "Edge Computing >> Python Edge Computing" allows for code development via VSCode. Once enabled, the IG502 starts an SSH Server listening on port 222 of the LAN interface. A random password is generated each time the mode is
How do I upgrade the Python SDK on an IG502 gateway?
Go to "Edge Computing >> Python Edge Computing," ensure the engine is enabled, and click the "Upgrade" button next to the SDK version. Select the new SDK file and click "Confirm" to allow the IG502 to complete the automatic upgrade.
How do I perform a hardware factory reset on the IG502?
With the IG502 powered on, press and hold the RESET button for 10 seconds until the ERR LED stays solid, then release it. After the ERR LED goes off, press the RESET button again until the ERR LED flashes, then release it to complete the reset.
What is the operating environment range for the IG502?
Designed for harsh industrial environments, the IG502 has an operating temperature range of -20°C to 70°C. It features an IP30 protection-rated metal shell and supports a wide power input of +12~48VDC.
How can I remotely manage a fleet of IG502 gateways?
Users can utilize the InHand Device Manager (DM) platform for remote status monitoring, batch configuration deployment, and remote firmware upgrades.
Can the IG502 be integrated with major public cloud platforms?
Yes, the IG502 can seamlessly connect to public clouds such as AWS, Azure, and Alibaba Cloud. It supports data transmission via standard industrial IoT protocols like MQTT, HTTPS, and AMQPS.
What are the available physical interfaces on the IG502?
The IG502 features 2x 10/100Mbps Ethernet ports, 1x USB 2.0 port, and serial ports (either 1x RS232/RS485 + 1x RS485 or 2x RS485). Certain models also include an IO expansion with 4x Digital Inputs (DI) and 4x Digital Outputs (DO).
Does the IG502 support custom edge computing applications?
Yes, the IG502 provides an open platform that supports Python development. Users can install, run, and debug custom PythonApps through the "Edge Computing" menu in the web management interface.
Which industrial protocols does the IG502 support for data collection?
The IG502 supports over 80 mainstream protocols. Key supported protocols include Modbus RTU/TCP (Master/Slave), EtherNet/IP, ISO on TCP, OPC UA (Client/Server), and various PLC-specific protocols for Siemens, Mitsubishi, Rockwell, and Omron.
How do I enable cellular Internet access on the IG502?
First, insert the SIM card and connect the antenna while the IG502 is powered off. Then, log into the web interface, navigate to "Network >> Network Interface >> Cellular," check "Enable Cellular Network," and click submit. The status will show "Connected"
What are the core hardware specifications of the IG502 series?
The IG502 is equipped with an ARM Cortex-A8 processor running at 600MHz, 512MB of RAM, and 8GB of eMMC flash memory. It also supports an optional Micro SD card for storage expansion up to 32GB.
How to configure port forwarding for IR302 to allow external network access to internal network devices?
Enter the web interface ->Network ->NAT Settings ->Port Forwarding, click "Add", fill in the IP of the internal network device, internal network port (such as 80), and external network mapping port (such as 8080), select the protocol (TCP/UDP), save it,
How to enable the telnet function of IG502
Log in to the web GUI and find System ->Access Tools ->Telnet. Check Enable
How to backup the current system configuration file for InRouter615?
Click on the "System>>Configuration Management" menu in the navigation tree to enter the "Configuration Management" interface for configuration.
How to disable the Ping response function of the device?
Log in to the web management interface ->Security ->Firewall Settings, find "Ping Response Control" and select "Disable". After saving, the device will reject external Ping detection, improving network security.
What WiFi encryption methods does IG502 support?
Support WPA2-PSK and WPA3-PSK encryption
Can IR302 remotely restart the system?
Please save the configuration before restarting the device, otherwise all unsaved configurations will be lost after restarting. To restart the system, click on "System>>Restart System", and then click<OK>to restart the system.
How to manually set the DNS server address for InRouter305?
Log in to the web GUI ->Network ->Interface Settings, select the interface to be configured (such as cellular port), click "Edit", enter the preferred DNS (such as 223.5.5.5) and backup DNS (such as 223.6.6.6) in the "DNS Server" column, save the application
How to enable ACL access control list for InRouter615?
Enter the WEB GUI [Security → ACL Rules], click "Add", set the rule name, source IP/port, protocol type, select the "Allow" or "Deny" policy, and save to restrict specified device access.
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