• VG710 - DMZ

    Is there a way to open up all ports towards a single device on VG710? I do not see a DMZ option in the admin interface.

  • Slow 4G connection - Telstra Australia

    The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?

  • Traffic Stats Log

    I would like to be able to see what websites are being accessed from our IR302 routers, but I am unable to setup any of the status reports and nothing in the device manager shows me any useful data either. Anyone have success with this? Just wanting more

  • VLANs cannot access Internet.

    We have a IR615 router with 4G service, and we have setup the default VLAN (VLAN ID=1, port LAN 1) with IP 10.30.0.1/24. Everything else is default settings. When I plug in a laptop with IP address 10.30.0.101, GW=10.30.0.1, DNS=8.8.8.8, I am able to

  • InRouter305 Site-to-Site Connectivity

    Looking for assistance in configuring a site-to-site cellular connection using the InRouter305. Is there a best practice for setting up this connection with this particular product? Do I need to use InConnect to successfully setup this connection? Any

  • Device manager can't be registered

    Hello , I have a cellular router IR615 ( with WLAN and WAN connection ) Checking status led it seems connected but it can't register on device manager cloud. Here the log that reporting following problem : failed to perform http get,ret:60, reason:SSL

  • List of APNs for the UK

    I am going to use an IR611S-TL00 router in the UK but the pre-loaded APNs are for China. Is there a list of default APNs for the UK that I can download? Thanks

  • Help configuration VPN router IR915L vs Meraki Firewal

    It is a pleasure to greet you and request your support to know if any of you have carried out VPN tests between an IR Router and a Meraki device or better yet, how to configure the IR so that all the data is sent to a private IP address in a linear way.

  • T-Mobile connectivity

    I am trying to connect and Inhand IR615 to T-Mobile. I have tried custom settings with the APN of fast.t-mobile.com with no success. Please let me know if you have any suggestions.

  • Modbus Data Type

    I'm trying to set up Modbus on the IG502 and the data type defaults to "BIT" but it is a 16-bit word or 32-bit word. Why can't this be changed? I'm also trying to post a picture here to show issues but this site will not let you even though it is an option

  • WLAN WDS mode

    the manual seems to indicate that the WiFi can be used to connect to a WLAN or it can be used to provide an access point over which other devices can connect. Is it possible to do both at once? We would like to have the option for the end-customer to

  • How to listen mode button in Inbox710

    I'm writing android application on Inbox710. and don't know how to listen mode button. what i want is when i click mode button i want to change application setting and turn back to previous navigation.

  • Modbus IL915L

    Hi, I don't get see modbus device through TCP , Do you have a guide? I'm going to use only a PC -Router- Modbus device, I used TCP server configuration and the conecction is ok but I don't see modbus device. If I conecct serial modbus ditectly to the

  • Where can I configure InConnect in IR6XX?

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  • Which protocol are you using for the communication between the InConnect and the IR615

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  • How many user accounts and routers can I add to one InConnect account?

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  • What about the charge of InConnect Service?

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  • Traffic usage of InConnect service?

    What is the minimum monthly traffic for a router when it does not generate any traffic data and the network is normal?

  • Where is the InConnect server deployed?

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  • How do you ensure secure transmission of InConnect?

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  • What kind of downstream devices can be managed via the InConnect?

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  • Can my iPhone manage the InConnect?

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  • Do you collect our data when we are operating through the InConnect?

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  • Does IG902 have Modbus <-> 104 conversion functionality?

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  • Why can't I find the VPN configuration on the WebUI of IG902?

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  • How many devices can be connected to IG902 via modbus?

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  • How to mount USB flash memory in the container of IG902?

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  • Where can I get the user manual of InGateway?

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  • Dial Switch on IG502

    The pull-down resistance is OFF by default, and the dial switch is close to the non-antenna side. The corresponding relationship of dial switch is as follows: Interface 1A pull-up resistance Interface 1B pull-down resistance Interface 2A pull-up resistance

  • Device WebGUI is not opening using HTTPS

    The WebGUI (Web Graphic User Interface) of devices such as FWA, ER805, ODU2002, and IG502/902 comes with HTTPS enabled by default. If you encounter an SSL error while attempting to open the WebGUI, it is likely impacted by recent browser updates. Google

  • How can I add multiple modbus tag values together into another tag.

    The idea is to be able to add the values of multiple data points or tags coming from a plc into one virtual tag that I can send via MQTT. I have multiple flows coming from a controller, I want to add these flows together and send the total out via m

  • Wireguard Setup

    Is there any instructions how to setup wireguard road warrior style? The alternative would be ipsec, however it does not appear as though the ipsec server is an option and only the client is the only available option.

  • IG902 no external network

    I'm having a difficult time getting the IG902 network configured correctly. I can only connect to it on GE 0/2 bridge mode. Everything else is a fail. GE 0/1 (set to dynamic) is connected to the router. It has an IP address and I can see that it's listed

  • IR305 Cellular transmit power

    Hello InHand team, What is the IR305's (North America) characterized nominal and maximum transmit power for its different bands (4G/3G/2G/etc)? Do you have any s-parameters of the antenna port?

  • IR302 setup VPN for one internal IP and bypass VPN for Wifi user

    Hello, I have setup an IR302 Router with a VPN service. I am able to use the VPN IP address for the system and connect to a modbus device that is plugged into the LAN port. However the VPN is not as fast as my ISP. I have been trying to figure out the

  • Problem with Device Supervisor on IG902 Gateway

    Hello, we are using the Device Supervisor on an InHand InGateway IG902 to retrieve data from industrial PLCs to our Thingsboard server. We are having a problem configuring one of the machines we need to monitor. The machine has an OPC-UA server, but the

  • Issue reading Modbus register

    I cannot read some register with measure monitor in device supervisor but when i test with modbus poll it works. In the log i receive : Modbus read registers(slaveId:1,function:4,start:2099,len:1) failed(Gateway path unavailable)

  • InConnect Service Tutorial

    If you are new to InConnect Service (ICS), please follow this start-up guide first:https://doc-center.inhandnetworks.com/CloudServices/InConnect/InConnectService After adding the InHand router to ICS, the device should show up in your account like this:

  • InGateway USB port

    Hi, these devices are special but, why not include the libusb library to be able to use the usb port as serial? It would give many opportunities for use Thanks

  • How to apture CAN frame through tcpdump?

    Test steps are as follows:

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  • IR302 how to reset

    IR302 how to reset

  • IR302 Continuously Disconnecting and Reconnecting

    Hello, I recently purchased an Inhand IR302 to provide a cellular connection to a computer via ethernet. I have a SIM card that I put in the IR302. When I configure it for AT&T it says “detecting modem” and after a few seconds it connects. However, after

  • IR302 won't factory reset

    I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.