• Which VPN protocols does the IR302 support?

    The IR302 supports a wide range of VPN protocols to ensure secure data transmission, including: IPSec GRE L2TP Client PPTP Client OpenVPN WireGuard ZeroTier

  • What are the power supply requirements for the IR302?

    The device supports a DC power input range of 9~36VDC. It can also be used with a 220V AC power adapter provided with the product. When installing, ensure the ripple is less than 100mV.

  • How do I restore the device to factory settings?

    You can reset the device using the Reset button on the panel following these steps: Press and hold the Reset button until the Status light goes out, then release it. Press the Reset button again until the Status light turns on, then release it (the light

  • How do I log in to the IR302 web configuration interface for the first time?

    To access the web configuration, connect your computer to the router and open a web browser. Enter the default IP address 192.168.2.1 in the address bar . Once the login interface appears, enter the username and password, which can be found on the nameplate

  • How to synchronize the IR302 time with the PC time?

    Log in to IR302, click on the menu bar "System" --> "Time", and then click on "Sync Time" under this section. At the same time, you can also set the TimeZone according to the location of your area.

  • IR302 as a Transparent Bridge

    Can the IR302 operate as a Transparent Bridge to an existing Access Point (AP)? I am able to configure the IR302 as a WSTA Client, but it operates as a router with an network address on the LAN interface and a different network address on the WLAN interface.

  • İnhand ir 915l reboot problem

    Hello, my ir 915L router has a constant rebooting problem, it keeps restarting after doing a startup reset and it has not improved in any way. I could not connect in any way, including WiFi and ethernet.

  • IR302 won't factory reset

    I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.

  • IG502 API Integration Support Request

    Dear InHand Support Team, I need to integrate our IG502L (Firmware V2.2.0) with our platform via API.

  • Status report activation

    I'd tried to enabling status report on ir302, but on the modem log like this : 31> Aug 7 06:12:31 rmonthird[4304]: HTTP:Hostname:xxx.id, Port:80, Post_filename: <31> Aug 7 06:12:31 rmonthird[4304]: TCP or HTTP:server=[x.x.x.x], server_port=[80] <31> Aug

  • Telegraf

    Gostaria de saber como instalar e usar o Telegraf no IG502?

  • Device Manager - Gateway - "Online Duration" Value (how is this determined)

    Within the Device Manager cloud platform, when I go to Gateways and select one of my IR302's, under the summary at the top of the page, it shows "Online Duration". How is this "Online Duration" value calculated? I ask because this could refer to the device's

  • Setting up Router to prevent attacks with Public Static IP SIMs

    1. Background Having a public static IP enables users to access their device from any location on the Internet, granting them extensive control over the device's functionalities as long as it remains online. However, this convenience comes with a security

  • How to set up IP Passthrough

    Background: IP Passthrough allows the router to act as a bridge, passing the IP address it receives from the carrier to one attached device. Once the router is in IP Passthrough mode, using the IP will only reach the end device and remote access to the

  • IPsec with ubiquiti secure gateway thru IR302

    I have a pair of USGs I'm trying to set up a VPN with. One of them is behind an IR302 and cannot figure out for the life of me the proper way to do it. I've been working on this for two weeks and nothing. Does anyone have any experience you can lend on

  • direct connect multiple IR302 IO

    I'm trying to connect multiple IR302 devices so that a change of state of the digital IO on one device triggers a change of state of the an IO on the other device. Is anything like this possible within the InHand "universe" without adding more hardware

  • Band locking IR624

    Hi, Is there any way to do band locking or cell locking on the IR624? letting me to choose which bands I want to use or lock to a specific cell? Thanks

  • How to do band locking on IR624?

    How to do band locking on IR624? I cannot find the functionality. Thanks

  • How to upload a cross-compiling program into the EC312

    I have built my first program with the Cross-compilation tool zip package: gcc-linaro-6.3.1-2017.05-x86_64_aarch64-linux-gnu.tar.gz and now I need to upload it from my Ubuntu machine to the EC312. How can I do this?

  • inhand IR624 5G SA connecting issue

    Hi, we are currently testing the equipment in connecting our Private 5G network. Configuration from the "Internet" page has been done, as in the attached picture. We do not have authentication method, but there is no "None" selection in the combo box.

  • IR302 firmware

    Hi, i recently bought 9 routers IR302 and 3 of its has a lower firmware v3.5.50, the others has v3.5.59. Where can i found the newer firmware (in the download section only are available the v3.5.50), the problem that i have is when i try to import the

  • DHCP option

    IR302 product is a setup option to allow the lease option forever? THX ChrisR

  • IR302 with IO

    Is there any way to query the product for IO status without logging into the product? I could not find any data the support page related to this. THX ChrisR

  • add non-privileged users

    What is the purpose of non-privileged users. After adding user they seem to have the same access as ADM account?

  • IR302/IO

    Please help me understand the use of Non-privileged users. I do not see any change in features by logging in with non-privileged password. Any way to see the IO status without going to menu/io path? Also I dont find a method to transition the output if

  • IR302 Device List ESP32

    I do a lot of IoT development using Espressif ESP32's. The InHand IR302 Cellular Router I have just installed does not show any ESP32 WiFi connections in the device list. The ESP32's are connected to the router and functioning correctly just not showing

  • How to setup Wi-Fi on IG502

    Background: InHand InGateway with the -WLAN tag on the part number have a Wi-Fi module to allow the router to broadcast internet like an Access Point. Here is how to set it up. 1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1

  • Sending sms

    hi it is possible with typicall command to send SMS with IR615 router?

  • DeviceSupervisor Agent (DSA) plugin for an EC312?

    Where can I download the DeviceSupervisor Agent (DSA) plugin for an EC312? My unit with firmware V2.0.12 does not have it installed by default.

  • EC312 Digital Input and Output info

    I need information on max VDS, Max constant current sink, and any rating for ESD/EFT tested on the GPIO port of EC312. Is there a more detailed spec available for the expansion?

  • How to port forwarding with config default gateway on InHand IR302

    I have a old PLC. I can config the PLC's LAN IP(192.168.2.2) address manually but there is no Default Gateway setting. And I have IR302 with a public statip IP(166.123.4.9) address from SIM provider. Since I can not config default gateway on PLC, I want

  • IG502 DOUT - how to ensure DOn is not driven low after boot.

    Does any one know of a way to configuring the device so it starts up and doesn't drive the digital outputs low by default? The IG502 has low side drivers for DO0-3 with weak pull ups to 5~6V, This makes it very easy, and is the typical way, to drive relays.

  • IG902 reboot

    I have IG902 with 4G module... Inhand routers all have SMS reset/reboot option, but IG not... How to restart device on remote site ? Is there any option to do that ? or just scheduled restart eg.. every day at 12AM ??

  • Web management interface for IG902H not accessible

    We have an edge gateway IG902H which was already configured. A few days back it was powered off due to some network and infrastructure related changes at the site. Now, after connecting back to the power, it is not showing the web management interface

  • Not have enable debug mode

    I want to test https://sdk.ig.inhandnetworks.com/en/latest/MobiusPi-Python-QuickStart-EN.html#prepare-the-hardware-and-network-environment but python cannot connect like this picture Maybe the enable debug mode are gone as picture below and i cannot setting

  • IR302 send SMS

    Hi, I have several IR302 modem installed in remote locations. I need to retrive the sim phone number used on those modem. is there a way to have them send an sms?

  • IR-302 WireGuard

    WireGuard not connecting and not showing any data in the logs. - Configuration is confirmed as correct.

  • IR302 Setting a WiFi Login Password

    Hi, I am a new user of inhand products and have just set up my new IR302. The only thing I have not yet worked out is where, or how, to set a password to make my WiFi network secure. It is currently discoverable and when you click on the name it connects

  • IR302 connection speed reduces over time

    Hello, We are using the IR302 LTE modem with the Peplink Mobility 22G antenna in a stationary setup and we are getting good connection speed (downlink and uplink) for a while, but over time (on the order of 30 minutes to 1 hour) the connection speed reduces.

  • What is the type of cable used for InPAD3101 ADB ???

    Hi, Does anyone know what is the type of cable used for connecting ADB port of InPAD3101 to the PC. And does anyone know where can I buy one?

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  • IR302 how to reset

    IR302 how to reset

  • IR302 Continuously Disconnecting and Reconnecting

    Hello, I recently purchased an Inhand IR302 to provide a cellular connection to a computer via ethernet. I have a SIM card that I put in the IR302. When I configure it for AT&T it says “detecting modem” and after a few seconds it connects. However, after

  • IR302 won't factory reset

    I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.