How do I upgrade the device firmware locally?
Navigate to Maintenance >> InTracker Firmware Upgrade in the configuration tool. Click Browse to select the firmware file (.IHD format). Click Upgrade. The device will restart automatically after the upgrade is complete.
Can I connect a temperature sensor to the VT310?
Yes, the VT310 features a 1-Wire interface (Pin 8). It supports DS18B20 digital temperature sensors or iButton devices. You must connect the sensor's signal line to the device's 1-Wire pin and share the ground connection .
How does the device's Sleep Mode work?
The VT310 uses a state machine with three modes: Run, Temp Run, and Sleep. It enters Sleep mode when the vehicle ignition (IGT) is OFF or external power is removed (voltage drops below sleep threshold). It can be configured to wake up periodically using
How do I log in to the VT Config Tool?
Connect the device to your PC via the USB-to-Serial cable or Bluetooth. Open the VT Config Tool, click "Connect Device," and enter the default username admin and password 123456. The default baud rate is 115200.
What do the LED indicators on the VT310 signify?
The VT310 has two main status indicators: GNSS Indicator: Fast Flash (0.5Hz): GNSS timing successful. Slow Flash (1Hz): GNSS function enabled. Solid On: Positioning successful. Cellular Indicator: Fast Flash (0.5Hz): Dialing successful. Slow Flash (1Hz):
Can the VT310 be integrated with existing fleet management systems?
Yes, the VT310 supports mainstream fleet management platforms. This functionality helps fleet operators comprehensively monitor and manage their vehicles and drivers.
What is the main physical interface on the VT310, and how is it used for setup?
The main connection is a 26-pin female connector (P1). For testing purposes, an optional 26 PIN All-in-one Test Cable is available, which connects to P1 and includes an open end (P2) that requires a 9-48V adapter for power.
What kind of driver behavior data does the VT310 analyze?
The device is designed to record and analyze driver behavior. It specifically monitors and records sudden events such as emergency braking, sudden acceleration, and collision impacts.
What cellular connectivity options are available for the VT310?
The VT310 supports LTE CAT-M/1/4 cellular connectivity across different regional models, providing robust network access.
How can the VT310 be used to monitor external vehicle peripherals?
The VT310 features rich I/O interfaces. These interfaces can be used to remotely monitor various in-vehicle peripherals, such as alarms, sensors, switches, ignition status, and controllers.
What type of internal sensors are integrated into the VT310?
The device integrates GNSS (for positioning), LTE (for communication), a gyroscope, and an inertial sensor (acceleration sensor). These sensors allow it to precisely locate the vehicle and monitor sudden events like emergency braking, acceleration, and
What is the physical protection rating of the VT310?
The VT310 has a high-level IP66 protection rating. This robust design makes it reliable and suitable for stable operation in harsh environments.
What is the power supply requirement for the VT310, and does it have backup power?
The device supports a 9 to 48V wide voltage supply. It is equipped with power management features, a unique low-power design, and a 1200mAh built-in battery, allowing it to run for extended periods even when the vehicle is turned off.
What vehicle diagnostic protocols does the VT310 support?
The VT310 supports standard vehicle diagnostic protocols, including OBD-II, J1939, and J1708. This allows it to track the vehicle's running status and enables preventative maintenance.
What is the primary function of the InVT310 device?
The VT310 is a reliable, durable, and feature-rich Vehicle Telematics Gateway and tracker. Its primary function is to provide real-time, high-precision vehicle positioning and mileage tracking, while also monitoring and analyzing driver behavior and vehicle
How to enable CAN bus data acquisition function for VG710 vehicle gateway?
Log in to the web GUI → [CAN Bus → Basic Settings], check "Enable CAN Bus", select the CAN channel (CAN1/CAN2), set the baud rate (such as 500kbps), save the configuration, and the device can collect CAN bus data.
How to achieve remote maintenance of VG814 car gateway through Incloud?
Select the VG814 device in Incloud, click on "Remote Access", enter the device login credentials, and directly open the local web interface of the device for remote configuration and troubleshooting.
How to export historical positioning data from VT200vehicle gateway?
After logging into the Web GUI, go to [Location → Historical Data], select the time range that needs to be exported, click the "Export Excel" button, and the data will be automatically downloaded to the local system.
What do the three states in the VG710 alarm represent？
The alarm status is divided into: Raise: Indicates that the alarm has not been confirmed yet. Confirm: Indicates that the user is temporarily unable to resolve the alarm that occurred. All: Refers to all alarms that have occurred.
What does the long on GNSS status light of VT310 vehicle gateway represent
The GNSS status light stays on, indicating successful positioning
What does the flashing green "Power" indicator light of VG814 gateway represent?
The flashing green power indicator light indicates that the device is starting up, and waiting for the green light to remain on indicates that the device has completed startup and can be used normally.
InHand VG710 Powers Sandvik’s Custom Conveyor System – Smart Data for Mining & Metal Industry
1. Scenario Background Sandvik, a global leader in mining and metal processing equipment, supplies a large-scale conveyor system to an iron ore mine in Western Australia. The mine uses 8 long-distance conveyors (each over 2km long) to transport iron ore
Guide for Powering On VG710
Power Supply Power input range Recommended power Ways to obtain power 9-36 V DC 18 W (1) Vehicle battery (2) Storage battery (3) Lighter (4) Power adapter (used indoors) Power Interface PIN Definition Color PIN Definition Color 1 NC 2 IGT White 3 GND
Guide for Powering On VG710
Power Supply Power input range Recommended power Ways to obtain power 9-36 V DC 18 W (1) Vehicle battery (2) Storage battery (3) Lighter (4) Power adapter (used indoors) Power Interface PIN Definition Color PIN Definition Color 1 NC 2 IGT White 3 GND
How to download system logs for VG710
Click "Administration >> System Log" to view system logs. This page also provides the following operations: "Clear Log", "Download Log File", "Download Diagnose Data", "Clear History Log", and "Download History Log". History logs are those stored for
SSH login the VG but get error: “no matching host key type found"
Issue: SSH login the VG but got the error, “no matching host key type found". Solution: 1. Please login the Web GUI of VG, navigate to Administration >>Management Services, make sure that the SSH is enabled. 2. Please retry with ssh -o HostKeyAlgorithms=+ssh-rsa
What is the status of the indicator light when the GNSS positioning of the vehicle gateway VT310 is successful?
The GNSS indicator light is on for a long time, indicating successful positioning. A flash (0.5Hz) indicates successful timing, while a slow flash (1Hz) indicates that the function is enabled but not positioned. The core value of successful GNSS timing
What should you do if you encounter the "serial Open failed" error when using the Config Tool?
Setup: Power the VT device using an external adapter via the 26-pin all-in-one test cable. Connect the VT to your computer using a USB-to-Serial cable. Issue: What should you do if you encounter the "serial Open failed" error when using the Config Tool?
What is VG814 Bridge Port
A bridge port is intended to connect two different physical LANs over a bridge, to enable storage and forwarding across LANs at the link layer. Method for modifying the IP address of a bridge port and bridge members: 1. Click "Network >> Bridge" and select
how to import the configuration
Method for importing configurations: Click "Administration >> Config Management >> Config Management >> Browse", select a configuration file, and click Import to import the configuration file to the gateway. Method for backing up current running configurations
VG814 The working principle of logs
System logs Capacity configuration: The total fixed size is 1MB, divided into 2 512KB files for cyclic use; Writing and uploading: After a single file is filled, it is uploaded to the TMS platform and then switched to another file to continue writing;
VG814 gateway helps Suzhou public transportation achieve intelligent management
1. Scene background There are hundreds of buses in Suzhou, and the monitoring, positioning, passenger Wi Fi, and onboard equipment used to be "separate": surveillance videos had to be sent back to the station to guide, and drivers had to be manually called
How do I choose the "Bind" mode for the CAN interface on the VG
Q: When configuring the CAN interface on the VG (Vehicle Gateway), should I select "Bind OBD" or "Bind Custom"? A: The choice depends on whether you want the Gateway’s native system to manage the connection or if you intend to control it via your own
VG710 no more cellular connection after 1.2.5 upgrade
Hello, Since 1.2.5 upgrade, I Iost 4G connection (working well with version 1.1.1) I also don't have anymore Cellular topic in network menu: Before update: After update: How can I recover cellular fonction on my router ? Thanks Cyril
VG710 Android Device Issue
Hey everyone, just wondering if anyone has experienced an issue with VG710 port filtering android devices specifically. I have noticed I use an IOS device to access the same applications and have no issues. Any idea what could be the cause?
Can VT310 capture canbus and display onto a Computer?
If Inscribe.
display resolution on INBOX710
Hi, I changed the display resolution from AUTO to 1280x1080, rebooted the device nothing appears on monitor ... (i see only black mirror) ... how to handle this? Thank you
VG710 and VG 814 configure ignition off delay
How to read/detect ignition signal： IGT signal is automatically detected by MCU. Vg710 already supports obtaining IGT status through flexapi. How to configure ignition off delay. That seem to be 30s by default.： In Webpage Services >> Power Management
How to change Ethernet port on VG710 to a WAN port
Go to Network>>VLAN>>configure VLAN parameters, then change the port needs to be WAN to a different VLAN. Go to Routing>>static routing>>static routing, then create a routing rule like following. Link with smaller distance will have higher priority. Go
VG710 Control of IO
For the control of DO, if you disable the pull-up (set the pull-up to 1), DO can only output low (0) and cannot output high (1). After enabling pull-up, DO can output high or low according to the logic of control. Here is the download link for the FlexAPI
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