• openvpn client ir302

    I created an openvpn client connection that connects to the privatevpn server, but as soon as I connect the vpn the internet stops working. instead I need to browse with the public IP that privateVPN assigns me. what is missing in the configuration?​
  • Device Manager showing Gateway as "not SYNC"

    Hi, I am new to this forum, sorry if I am not asking this question in the right place. I have some IR300 routers deployed and working. But one of them lost access due to some unknown reason. Maybe the low battery level during some time put it in a bad
  • SNMP MIB files on InHand IR615s

    Where can I download the mib files that are specific to this model IR615s ? Is seems that INHAND-MIB and INHAND-3GWAN-MIB files whould give us the LTE SIGNAL LEVEL via SNMP. Thank you.
  • AT Command Set

    Does the IR300 series device support the full AT Command Set through the RS-232 serial port?
  • inConnect Router IR305 can't register-Cannot resolve host address

    Have a device IR305 that cannot connect to inConnect portal: This is what the log says: RESOLVE: Cannot resolve host address: www.hostvpn.cloud:61723(Name or service not known) From the tasks inConnect: SPSNA-BNYPEN run config apply PENDING
  • VG710 Android Device Issue

    Hey everyone, just wondering if anyone has experienced an issue with VG710 port filtering android devices specifically. I have noticed I use an IOS device to access the same applications and have no issues. Any idea what could be the cause?
  • Can VT310 capture canbus and display onto a Computer?

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  • display resolution on INBOX710

    Hi, I changed the display resolution from AUTO to 1280x1080, rebooted the device nothing appears on monitor ... (i see only black mirror) ... how to handle this? Thank you
  • VG710 and VG 814 configure ignition off delay

    How to read/detect ignition signal: IGT signal is automatically detected by MCU. Vg710 already supports obtaining IGT status through flexapi. How to configure ignition off delay. That seem to be 30s by default.: In Webpage Services >> Power Management
  • How to change Ethernet port on VG710 to a WAN port

    Go to Network>>VLAN>>configure VLAN parameters, then change the port needs to be WAN to a different VLAN. Go to Routing>>static routing>>static routing, then create a routing rule like following. Link with smaller distance will have higher priority. Go
  • VG710 Control of IO

    For the control of DO, if you disable the pull-up (set the pull-up to 1), DO can only output low (0) and cannot output high (1). After enabling pull-up, DO can output high or low according to the logic of control. Here is the download link for the FlexAPI
  • VG710 Dropping Cellular Connection

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  • Power Management Blank

    Hi everyone, Could you kindly provide a solution on how to fix the power management section not having any options like in the screen shot? I am running a VG710 with firmware: V1.2.1.r30052
  • IR302-FQ38-WLAN band locking

    Hello All, I use an IR302-FQ38-WLAN router with Verizon in the U.S. The router uses any of bands 2, 4, or 66 in my location. Is there a way that I may specify which bands the router will use? Any way to do band locking. It is OK with me if command line
  • WAN cannot get IP Address

    I have issue on my inhand IR615. I have setting IPSec for my project and i need connected to configurable ip address WAN but it stuck (see the picture). I already follow many suggestion from manual book, community (inhand website), youtube tutorials but
  • How to connect with PLC Omron CP1H-E

    Excuse me, Someone know about how to get tag input for monitoring from PLC Omron CP1H-E made in China at the menu Overview>Edge Computing>Device Supervisor>Measure Monitor? I used PLC Omron CP1H-E and Inhand gateway 502. Thank you
  • port mapping/forwarding of IR615

    I've got a Verizon static SIM card, and I added APN manually to make it work. Now I want to use this static IP to access my controller connected to the IR615.
  • Modem replacement for IR615 HW 30108

    Can someone advice on a list of compatible modem for IR615 HW 30108, EU region, capable of 2G and 4G? If someone has a 4G model of this router, EU model, the first eight letter of IMEI indicate the hardware model of modem.
  • How to setup APN on ER805

    1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (adm/123456) 2. Go to Internet, and click the Edit of the cellular row. 3. Change the Dialing Parameters to Manual, set the other parameters to
  • How to set up port forwarding

    Background: Port forwarding is used to allow the router to forward traffic from a public IP to another interface (typically LAN). This allows a user to reach a device on the router through the public web. In addition, if multiple devices use the same
  • Application Guide for Easy OpenVPN Multiclient Mode Setup

    1. Summary A VPN tunnel is an encrypted connection between your device and a VPN server. OpenVPN is currently considered the top form of VPN tunneling protocol. That's because its encryption is especially strong. It's also adept at getting past firewalls.
  • VG710 4G version with VG710-H (5G ) version Interface Panel Comparison

  • IR300/CR202 Link Backup

    If you want to use your regular internet as your primary, and use cellular as backup when your primary is down, IR302/305 or CR202 Link backup function could help you switch the uplink automatically. Note: Only CR202 with firmware V1.0.13 or later support
  • VG814 - Led Power Steady Blue

    Hi, I have a new VG814 to test and when it stay with the LED Steady blue (IGT is not correctly installed in the manual) What does that mean ? i tried to make a factory reset but its not working too. anybody have the same issue ? Thanks for helping.
  • Access Device Manager from the command line

    Hi guys, do you know a command line tool or a way to access the Device Manager though the command line? I would like to be able to enable the Remote Maintenance from the command line. Is it possible somehow? Thank you.
  • IG902 updated firmware download

    Hello, we can't find the download link for the latest firmware version for the InHand IG902 Gateway. In the support section there is only the 2.0.0 version from 2021. Where can we find an updated version? The oldest one we have has V2.0.6 and Chrome recently
  • How to solve the problem that the browser cannot access the IG configuration page

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  • Connecting with Siemens Sm@rtClient using InHand router IR615

    Good morning, I have an InHan IR615-WLAN router (firmware version 2.3.0.r4870) connected to an automations with PLC, Panel Pc, vison systems, robots ect. It was configured by importing a backup from another modem currently running. The router is connected
  • Upgrade the firmware of IR915 to a fixed version

    Notice: Upgrade the latest firmware if your IR900 product current firmware version equals or is lower than r8968, otherwise which maybe causes unexpect restart or another unstable symptom. Preparation: Save running configuration and export it. Go to Administration
  • Override WAN DNS provided by wireless carrier on IR611

    Hello, We're looking to test out some routing changes and we need the ability to replace the WAN-provided DNS primary/secondary IPs with our own. I've tried using the router's portal (it's an IR611) but that doesn't seem to do the trick. Is there a way
  • IG502

    Anyone using the IG502 with Losant.com ? I've tried three different devices from Inhand and none of them will authenticate using MQTT on Losant.
  • How to setup Wi-Fi on IR900

    1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (adm/123456) 2. Go to NetworkàWi-Fi, and check the Enable. 3. Change the Station Role to AP. Change SSID if needed. Change Auth Method to WPA2-PSK.
  • Issues with remote connecting to private network

    hi there i just received my IR300. Hoping to set it up with OpenVPN to access some remote farm devices. My network looks like the below (obviously, IP addresses here are not real values): - Router 1: ADSL Intenet Router (IP:192.168.100.0/24) - Router
  • Device manager shows gateways as offline but it looks like they have internet connection..

    I have some Gatways that randomly appear as Offline on Device Manager, but the devices at the endpoint seem to be online with the internet working. Right now I have one gateway this way. How can I do to diagnose what is going on?
  • Slow 4G connection - Telstra Australia

    The SIM I inserted into my IR302 would get speeds of 60-80mbps in a different modem and upload 20-40mbps. Through my inhand device it is 5 up and down gove or take. Are there setting I can change? How do I get better speeds?
  • Renewing License on InCloud

    Background: As we hit the one year mark for InCloud, our latest Device Management platform, we are seeing increased confusion on updating license using the InCloud platform. This article will break down the correct way to update the licenses on your device.
  • can not get IR302 to function properly??

    WAN TO CELL FAIL OVER.. CELL TO LAN / WLAN as i have had it this way for some time now..my question is if i want it to work in reverse. Main Link =Cellular 1, and Backup Link=WAN, it does not work now, i have all 9 of my devices IR302's at current firmware.
  • telnet to computer connected to cellular router

    I have an IR302 I am using one sim card from tello mobile and one from flexiboom. I would like to telnet to a raspberry pi connected to the router. Is there a way to do this through cellular connection.
  • Band Steering

    Is there any way to do band steering on the 302, so I can pick what channel I want to use?
  • Installing the python scapy library in VG710

    I appreciate the support: I need to install scapy for python on my VG710. The need is to make a DHCP server program that supports option 82. The user pyuser is not a root user. This limits the installation of libraries and the use of system commands.
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  • IR302 how to reset

    IR302 how to reset
  • IR302 Continuously Disconnecting and Reconnecting

    Hello, I recently purchased an Inhand IR302 to provide a cellular connection to a computer via ethernet. I have a SIM card that I put in the IR302. When I configure it for AT&T it says “detecting modem” and after a few seconds it connects. However, after
  • IR302 as a Transparent Bridge

    Can the IR302 operate as a Transparent Bridge to an existing Access Point (AP)? I am able to configure the IR302 as a WSTA Client, but it operates as a router with an network address on the LAN interface and a different network address on the WLAN interface.
  • IR302 won't factory reset

    I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.