How does the Traffic Management feature work?
This feature provides traffic statistics for the dial-up interface. You can set a monthly traffic threshold. If the traffic exceeds the set threshold, the device can perform actions such as sending an alarm, blocking all non-management traffic, or closing
How do the Digital Input (DI) and Digital Output (DO) interfaces work?
DI (Digital Input): Supports an input voltage of 0-30V. 0-3V is considered "low," and 10-30V is "high." The maximum input current is 100mA. DO (Digital Output): It is a wet contact output with resistor pull-up. Low level is 0V, and high level is 12V.
Can I manage the router using SMS commands?
Yes, the router supports SMS management, which allows you to restart the device or manually connect/disconnect the network via text message. You must enable the function and configure the allowed mobile numbers. You can also set a "Status Query" command
What are the different WLAN (Wi-Fi) working modes supported?
The IR302 WLAN interface supports two types: Access Point (AP) and Client (STA). AP Mode: The device acts as a wireless access point for other devices to connect to, supporting various authentication methods like WPA/WPA2. STA Mode (Client): The device
What do the different colors on the Signal LED indicate?
The Signal LED indicates the cellular signal strength: Red: Weak signal (Signal value 0~10). Yellow: Medium signal (Signal value 11~20). Green: Strong signal (Signal value 21~30). Off: The signal function is not enabled.
Does the router support serial data transmission (DTU)?
Yes, specific models (IR302-<WMNN>-<WLAN/Null>-S) support DTU functionality. This allows the device to forward data from the serial port (RS232 or RS485) to a user-configured server. It supports transparent transmission via TCP or UDP protocols.
What is the Link Backup feature?
Link Backup ensures continuous communication by switching to a backup link if the main link fails. Main Link: Can be set to WAN port or Dial-up interface. Backup Modes: Hot Backup: Both links are online; switches immediately if the current one disconnects.
Does the IR302 support remote management?
Yes, the IR302 supports the InHand Device Manager "Device Cloud" management platform, which allows users to manage devices remotely. You can configure this in the "Services >> Device Remote Management Platform" menu. Supported modes include "Device Manager"
What should I check if the router cannot access the Internet after powering on?
If the device cannot connect to the internet, please check the following: Ensure the SIM card is inserted correctly. Verify the SIM card has data service enabled and is not in arrears. Check if dial-up parameters such as APN, dial-up number, account,
How do I install the SIM card?
The IR302 uses a pop-up card slot. To install the SIM card: Insert the SIM card pin into the round hole on the left side of the card slot and press to pop the holder out. Place the SIM card into the holder. Press the holder back into the card slot.
Which VPN protocols does the IR302 support?
The IR302 supports a wide range of VPN protocols to ensure secure data transmission, including: IPSec GRE L2TP Client PPTP Client OpenVPN WireGuard ZeroTier
What are the power supply requirements for the IR302?
The device supports a DC power input range of 9~36VDC. It can also be used with a 220V AC power adapter provided with the product. When installing, ensure the ripple is less than 100mV.
How do I restore the device to factory settings?
You can reset the device using the Reset button on the panel following these steps: Press and hold the Reset button until the Status light goes out, then release it. Press the Reset button again until the Status light turns on, then release it (the light
How do I log in to the IR302 web configuration interface for the first time?
To access the web configuration, connect your computer to the router and open a web browser. Enter the default IP address 192.168.2.1 in the address bar . Once the login interface appears, enter the username and password, which can be found on the nameplate
How to synchronize the IR302 time with the PC time?
Log in to IR302, click on the menu bar "System" --> "Time", and then click on "Sync Time" under this section. At the same time, you can also set the TimeZone according to the location of your area.
IR302 Blocking Unknown Devices (WIRED)
Problem Scenario Client has a IR302 router, and an authorized card reader and a controller are connected to the router, for regular operation. But recently there are two more unknown devices connected to the router via RJ45 (wired), and they consume some
IR300 connect/disconnect are not working with mqtt integration
Hi, From https://iot.inhandnetworks.com/ under integrations, I created mqtt event type with event type connect, disconnect, device.info, series, lbs to test a device which is under Gateways (selected a single device) and I tried to test rebooting the
IR302 as a Transparent Bridge
Can the IR302 operate as a Transparent Bridge to an existing Access Point (AP)? I am able to configure the IR302 as a WSTA Client, but it operates as a router with an network address on the LAN interface and a different network address on the WLAN interface.
IR302 Unauthorized Devices Blocking
Problem Scenario Client has a IR302 router, and an authorized card reader and a controller are connected to the router, for regular operation. But recently there are two more unknown devices connected to the router, and they consume some internet data.
İnhand ir 915l reboot problem
Hello, my ir 915L router has a constant rebooting problem, it keeps restarting after doing a startup reset and it has not improved in any way. I could not connect in any way, including WiFi and ethernet.
GET /api/touch/tunnels/{id} api call with 404 error
With correct id, this api call is not working. All other remote tunnel api call including get, post, put, delete are working except for this call.
IG502 API Integration Support Request
Dear InHand Support Team, I need to integrate our IG502L (Firmware V2.2.0) with our platform via API.
Status report activation
I'd tried to enabling status report on ir302, but on the modem log like this : 31> Aug 7 06:12:31 rmonthird[4304]: HTTP:Hostname:xxx.id, Port:80, Post_filename: <31> Aug 7 06:12:31 rmonthird[4304]: TCP or HTTP:server=[x.x.x.x], server_port=[80] <31> Aug
Status Report Activation
I'd tried to enabling status report on ir302, but on the modem log like this : 31> Aug 7 06:12:31 rmonthird[4304]: HTTP:Hostname:xxx, Port:80, Post_filename: <31> Aug 7 06:12:31 rmonthird[4304]: TCP or HTTP:server=[104.21.25.150], server_port=[80] <31>
Telegraf
Would you like to know how to install and use Telegraf on the IG502?
Telegraf
Gostaria de saber como instalar e usar o Telegraf no IG502?
Setting up Router to prevent attacks with Public Static IP SIMs
1. Background Having a public static IP enables users to access their device from any location on the Internet, granting them extensive control over the device's functionalities as long as it remains online. However, this convenience comes with a security
How to set up IP Passthrough
Background: IP Passthrough allows the router to act as a bridge, passing the IP address it receives from the carrier to one attached device. Once the router is in IP Passthrough mode, using the IP will only reach the end device and remote access to the
IPsec with ubiquiti secure gateway thru IR302
I have a pair of USGs I'm trying to set up a VPN with. One of them is behind an IR302 and cannot figure out for the life of me the proper way to do it. I've been working on this for two weeks and nothing. Does anyone have any experience you can lend on
direct connect multiple IR302 IO
I'm trying to connect multiple IR302 devices so that a change of state of the digital IO on one device triggers a change of state of the an IO on the other device. Is anything like this possible within the InHand "universe" without adding more hardware
How to upload a cross-compiling program into the EC312
I have built my first program with the Cross-compilation tool zip package: gcc-linaro-6.3.1-2017.05-x86_64_aarch64-linux-gnu.tar.gz and now I need to upload it from my Ubuntu machine to the EC312. How can I do this?
inhand IR624 5G SA connecting issue
Hi, we are currently testing the equipment in connecting our Private 5G network. Configuration from the "Internet" page has been done, as in the attached picture. We do not have authentication method, but there is no "None" selection in the combo box.
inhand IR624 will not do a hard reset
Hello all, I seem to have a problem with one of our modems, the modem was previously used by a colleague who set a different modem login password, but forget this. Because I want to change the IP range in need to do a hard reset. The modem works fine,
IR302 firmware
Hi, i recently bought 9 routers IR302 and 3 of its has a lower firmware v3.5.50, the others has v3.5.59. Where can i found the newer firmware (in the download section only are available the v3.5.50), the problem that i have is when i try to import the
IR302 Device List ESP32
I do a lot of IoT development using Espressif ESP32's. The InHand IR302 Cellular Router I have just installed does not show any ESP32 WiFi connections in the device list. The ESP32's are connected to the router and functioning correctly just not showing
How to setup Wi-Fi on IG502
Background: InHand InGateway with the -WLAN tag on the part number have a Wi-Fi module to allow the router to broadcast internet like an Access Point. Here is how to set it up. 1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1
inhand 302 Wireguard route
Hi, I have an issue where the inhand drops the route to my allowed IP subnet from its routing table after a certain period of time. Re-initiating the tunnel resolves this. Is there an solution to this? unfortunately the wireguard interface does not show
Wireguard not automatically connecting
Hi I am having a problem with Wireguard connecting after a reboot or power loss on my IR302 that I have recently purchased. The Wireguard status shows random settings after each reboot with a different port each time eg. interface: wg0 listening port:
DeviceSupervisor Agent (DSA) plugin for an EC312?
Where can I download the DeviceSupervisor Agent (DSA) plugin for an EC312? My unit with firmware V2.0.12 does not have it installed by default.
Frequent Q&A about IEOS on EC312
Question 1. What is the difference between IEOS and Pure Debian OS on EC312 Answer: IEOS(InHand Edge Operating System): IEOS is InHand Networks’ operating system based on distribution Linux for IoT ARM platform edge computers, helping customers achieve
Next Page