How to use the GPS as the primary NTP time source on IG series?
IG Series: When you enabled the GNSS and get the time, IG will automatically synchronize with it.
How to configure LoRaWAN Packet Forward (UDP mode) to forward data to a server?
1. Go to [Network > LoRaWAN] and select "Packet Forward". 2. Choose "Protocol > UDP". 3. Enter the server address and port (up to 5 servers supported). 4. Set "Keepalive Interval" (default 10s) and "Keepalive Max Failures". 5. Enable/disable CRC-related
How to enable dual-SIM auto-switch for cellular dialing?
1. Access the IEOS web interface and go to [Network > Cellular]. 2. Enable "Dual SIM Enabled". 3. Select "Main SIM" (SIM1 by default). 4. Set "Max Number of Dials" (times before switching to the other SIM). 5. Save the setting— the gateway will auto-switch
How to factory reset the EC300-LoRaWAN via hardware button?
1. Power on the device. 2. Locate the "Restore Factory" button. 3. Press and hold it for ~10 seconds until the STATUS LED turns off (indicating reset in progress). 4. Release the button; the device will reboot. Factory reset is complete when the STATUS
How to switch the LoRaWAN working mode (Off/Packet Forward/Built-in Network Server)?
1. Log in to the IEOS web interface. 2. Go to [Network > LoRaWAN]. 3. Select the desired mode: "Off": Disable LoRaWAN business processing. "Packet Forward": Forward data to a third-party server (supports UDP/MQTT). "Built-in Network Server": Use the gateway’s
What are the default login credentials for the EC300-LoRaWAN?
For IEOS web interface: Username = "adm", Password = "123456"; access via https://192.168.4.100:9100 (eth2 default IP). For SSH: Username = "edge", Password = "security@edge"; connect to eth1 (192.168.3.100) or eth2 (192.168.4.100) on port 22.
How to switch between SIM1 and SIM2 for cellular connectivity on the EC5000?
1. Open Terminal and switch to root: sudo -s. 2. Run the command to switch SIM cards: Switch to SIM1: echo 0 > /sys/class/gpio/PG.06/value Switch to SIM2: echo 1 > /sys/class/gpio/PG.06/value Ensure the cellular antenna is properly installed, and the
How to upgrade the EC5000’s firmware via OTA?
1. Transfer the official firmware file (e.g., ec5000_update.img) to the device (via USB/network). 2. Open Terminal and run sudo update ota /path/to/ec5000_update.img. 3. Wait for the upgrade to complete (do not power off the device). 4. Enable "Auto Restart"
How to switch the EC5000’s serial port (COM1/COM2) between RS-232/RS-422/RS-485 modes?
Use the uart_mode command in Terminal: 1. COM1 maps to /dev/ttyCOM1, COM2 to /dev/ttyCOM2. 2. Example commands: Set COM1 to RS-485: sudo uart_mode COM1 485 Set COM2 to RS-232: sudo uart_mode COM2 232 Supported modes: 232 (RS-232), 422 (RS-422), 485
How to restore the EC5000 to factory settings using the hardware button?
1. Ensure the system is running normally (green STATUS LED flashes at 1Hz). 2. Locate the "Recovery" button behind the removable cover on the right panel. 3. Press and hold it for 10 seconds until the STATUS LED turns solid on. 4. Release the button—
What are the default credentials for logging into the EC5000’s IEOS web interface?
The default IEOS web login details are: Username = "adm", Password = "123456". Access the interface via https://[Device Ethernet IP]:9100 (e.g., https://192.168.4.100:9100 for eth2). Ensure your PC is on the same subnet as the device’s Ethernet port.
How to connect the EC3000 to InHand’s cloud management platform?
1. Ensure the device has internet access (via Ethernet or cellular). 2. Log in to InCloud Manager (https://star.inhandcloud.com) or DeviceLive. 3. Go to [Devices > Add] and enter the EC3000’s serial number (SN) and MAC address (found on the nameplate).
How to upgrade the EC3000’s firmware?
1. Download the official firmware from InHand’s resource center. 2. Log in to the web management interface and navigate to [System > Firmware Upgrade]. 3. Upload the firmware file and click "Start Upgrade". 4. Do not power off the device during the process;
How to set a static IP for the EC3000’s Ethernet interface?
1. Access the web interface (default LAN IP is usually 192.168.2.1, check the nameplate). 2. Go to [Network > Ethernet]. 3. Select the target interface, choose "Static IP", and enter the IP address, subnet mask, and gateway. 4. Click "Save" to apply the
How to restore the EC3000 to factory settings using the hardware button?
1. Power on the device. 2. Long-press the Reset button for 10–15 seconds until the system indicator flashes rapidly. 3. Release the button and wait for the device to restart – all configurations will revert to factory defaults.
What are the default login credentials for the EC3000?
The default username is typically "edge" and the password is "security@edge" (verify via the device nameplate). You can log in through the web management interface or SSH with these credentials.
InHand IG900 Empowers Precision Management for Greenhouse Agriculture
1. Scenario Background Modern greenhouse agriculture requires a suitable growing environment for crops and precise management to improve yield and benefits. However, traditional greenhouses lack effective connection to sensors, stable remote management,
InHand IG900 Edge Gateway Optimizes Factory Heating Control
1. Scenario Background A factory uses water source heat pumps for daily heating. When heating is insufficient, air source heat pumps are activated to make up the deficit. Previously, the on-site SCADA system or cloud platform collected water source heat
InHand IG502 Enables Remote Monitoring for Small-Scale Sewage Treatment Stations
1. Scenario Background Small-scale sewage treatment stations are geographically scattered, making centralized management challenging. Manual on-site inspections are costly, fault detection is delayed, and operators lack real-time visibility into daily
How to upgrade the EC942’s firmware via USB/SD card?
Format a USB/SD card to FAT32, create a folder named "ec900_img". 2. Place the official firmware (.img) and md5.txt (containing the firmware’s MD5 hash) into the folder. 3. Insert the USB/SD card into the EC942. 4. The device will auto-verify and upgrade
How to switch the EC942’s serial port mode (RS-232/RS-485/RS-422)?
Use the ih_uart_ctl command: 1. COM1 corresponds to /dev/ttyS3 (port_num=0), COM2 to /dev/ttyS4 (port_num=1). 2. To view current mode: sudo ih_uart_ctl port_num=0. 3. To switch mode (e.g., COM1 to RS-485): sudo ih_uart_ctl port_num=0 uart_mode=1 (0=RS-232,
What are the two ways to restore the EC942 to factory settings?
Method 1 (Command Line): Log in via SSH and run sudo update reset – the system will restart and restore defaults. Method 2 (Hardware Button): 1. Long-press the Reset button for 10–20 seconds until the WARN light stays on. 2. Release the button; the ERROR
How to configure a static IP for the EC942’s Ethernet interface via IEOS web?
1. Access the IEOS web interface by entering "https://[ETH IP]:9100" (e.g., 192.168.3.100:9100) in a browser. 2. Go to [Network > Interfaces]. 3. Click "Edit" for ETH1 or ETH2. 4. Select "Static Address", enter the IP, subnet mask, and gateway. 5. Click
What are the default login credentials and SSH connection details for the EC942?
Default username is "edge" and password is "security@edge". For SSH connection: 1. Set your PC’s IP to the same subnet as ETH1 (192.168.3.0/24) or ETH2 (192.168.4.0/24). 2. Use SSH tools (e.g., PuTTY) to connect to 192.168.3.100 (ETH1) or 192.168.4.100
IR624 Powers Low-Latency Connectivity for Warehouse Automation
1. Scenario Background Automated warehouses relying on AGVs and robotic arms faced frequent connectivity issues: high latency caused AGV navigation delays and robotic arm misalignment, while single-carrier networks led to data transmission interruptions
InHand IR315 Powers Reliable Connectivity for EV Charging Stations
1. Scenario Background EV charging stations faced connectivity challenges: unstable single-carrier networks caused failed payment transactions, lack of remote monitoring led to delayed fault detection, and unencrypted data transmission posed security
InHand IR302 Ensures Reliable Connectivity for Self-Service Terminals
1. Scenario Background Self-service terminals (for ticketing, payments, and check-ins) suffered from unstable single-carrier connectivity, leading to frequent transaction failures, frustrated users, and high on-site maintenance costs. 2. Product Selection
How to restart the cellular service via HTTP API on IR302?
Here is the command and test result: curl -u adm:123456 "192.168.2.1:4444/apply.cgi" -d "_service=wan1-restart" -H "Content-Type:text/plain"
DI/DO Triggered and Report
Applicable for IR302, IR305, IR315, IR615 1. Please navigate to Application-->Status Report, Enable Status Upload Service and configure the Server, Server Port, Username and User Password. If you want to get the IO values periodically, please enable the
How to wire the InDTU324 with USB-serial adapter?
As the picture shows: 1. Blue Wire: RX1(pin2 of InDTU)--------TXD(USB-serial adapter) 2. Red Wire: TX1(pin3 of InDTU)--------RXD(USB-serial adapter) 3. White Wire: GND(pin8 of InDTU)--------GND(USB-serial adapter)
IEC62443-4-2 Certified Products
Certified Products IR302 IR315 IG502 IG902 EC312 What is IEC62443-4-2 Certification? IEC62443 is a series of standards that address cybersecurity for operational technology in automation and control systems. Set by the IEC System for Conformity Assessment
EC312 Enables Generator Remote Monitoring & Operation Maintenance
1. Scenario Background Generators deployed across scattered locations relied on manual on-site inspections. This caused delayed access to operational data (e.g., speed, oil pressure), slow fault response, and high labor costs for routine maintenance.
InDTU312 Powers Reservoir Water Level & Rainfall Automatic Monitoring System
1. Scenario Background Reservoir operators relied on manual patrols to collect rainfall and water level data, leading to delayed updates, inaccurate records, and slow emergency responses during heavy rain seasons. 2. Product Selection InHand InDTU312
How to realize time synchronization on IG502 with private network?
IG502 time synchronization is realized through NTP. The default NTP server address is the public network address. If it is a private network, it is impossible to access the default NTP server address. So you need to build a private NTP server, after NTP
EC312--Python example for controlling serial port read and write
Please check the details in document attached.
How to set GRE VPN between IR615 and IR915?
In IR915: IR615: After configure GRE, IR915 can ping to IR615’s virtual ip Add static route in IR915 Ping to IR615’s LAN
How to configure GRE VPN between two IR300?
In this example, we give a very simple topology to make you easily understand how to configure GRE tunnel Make sure that the two routers can PING each other successfully. The topology after simplifying Configuration: IR302 IR305 IR302 PING IR305 IR305
How to configure Wireguard VPN on EC300?
Please check the attached guide for more detailed steps.
InHand IG902 Edge Gateway Powers Urban Water Supply & Sewage Treatment Monitoring
1. Scenario Background Urban water supply/sewage facilities (pumping stations, treatment plants) are scattered, with pain points: no real-time visibility into water quality/equipment status, slow manual data collection, and delayed fault responses. 2.
InHand IG902 Edge Gateway Enables Industrial Robot Remote Monitoring & Predictive Maintenance
1. Scenario Background A manufacturing plant with multiple industrial robots faced challenges: unplanned downtime due to sudden failures, high maintenance costs from reactive repairs, and lack of real-time visibility into robot operational status. 2.
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