Remotely Access the Device Backend by Creating a Tunnel via DM
Configure the Web GUI: Go to System > Admin Access on the device's Web GUI. Enable TELNET and ensure both local access and remote access are check Create the Tunnel: In DM, click New Tunnel. Create a tunnel with the protocol set to TCP and the port set
How to Set System Log on IR Series?
Please check the attached guide, which shows detailed steps for how to set system log on IR series.
How to install the SIM card of InRouter305 correctly?
InRouter305 uses pop-up card holder. Stab the hollow at the left of the card holder and the card holder will pop up. Then, install the SIM/UIM card and press the card holder back to the card slot. To prevent damage to the SIM card, please power off the
How does 5GCPE see network type
Once the device is added to the Incloud platform, you can manage and monitor the network from the platfrom which supporting viewing real-time stastus information on the device local interface remotely at the same time. Click on [ Dashboard ] in the left
How to set up guest network for EAP600 wireless AP?
Go to config-LAN, you can configure the local LAN subnet The "Network Type" field provides two available modes: Standard: Clients connected to the standard mode network can access the Internet and the device's web interface. Guest: Clients connected to
How to adjust the login timeout of IR302?
pls follow the below steps
How to download system logs for VG710
Click "Administration >> System Log" to view system logs. This page also provides the following operations: "Clear Log", "Download Log File", "Download Diagnose Data", "Clear History Log", and "Download History Log". History logs are those stored for
What key information do I need to fill in when adding a device to Incloud?
Click 'Add' on the 'Devices' menu page. In the 'Add Device' popup, enter the device name, serial number, then click 'Confirm'.
How to remotely restart a device through a web interface?
pls follow the below steps 1. login the web gui 2.[System → Reboot], click the "Rboot" button. During the restart process, the network will be temporarily interrupted. It is recommended to avoid operating during peak business hours.
SSH login the VG but get error: “no matching host key type found"
Issue: SSH login the VG but got the error, “no matching host key type found". Solution: 1. Please login the Web GUI of VG, navigate to Administration >>Management Services, make sure that the SSH is enabled. 2. Please retry with ssh -o HostKeyAlgorithms=+ssh-rsa
What is the status of the indicator light when the GNSS positioning of the vehicle gateway VT310 is successful?
The GNSS indicator light is on for a long time, indicating successful positioning. A flash (0.5Hz) indicates successful timing, while a slow flash (1Hz) indicates that the function is enabled but not positioned. The core value of successful GNSS timing
Which Ethernet port is required for PoE power supply of 5G ODU2002?
The "PoE" port of the PoE power supply needs to be connected to the LAN1 port of the device through a network cable, and the LAN1 port is enabled with PoE power supply function by default.
What should you do if you encounter the "serial Open failed" error when using the Config Tool?
Setup: Power the VT device using an external adapter via the 26-pin all-in-one test cable. Connect the VT to your computer using a USB-to-Serial cable. Issue: What should you do if you encounter the "serial Open failed" error when using the Config Tool?
How to check the signal indicator light of IR900 router?
If all three indicator lights are on, it means the signal is good (20-31asu). If two lights are on, it means it is basically normal. If only one light is on, the antenna or SIM card needs to be checked.
What is the default password for WIFI on ER605 device
1. Wi-Fi 2.4G access point enabled, SSID: Prefixed with "ER605-", followed by the last 6 digits of the wireless MAC address. 2. Wi-Fi 5G access point enabled, SSID: Prefixed with "ER605-5G-", followed by the last 6 digits of the wireless MAC address.
Does the SIM card support hot swapping?
No, the SIM card must be inserted while the device is powered off, pressed until the card slot is locked, and the device will automatically recognize it when powered on.
What is the default login account password for Inhand devices?
The default account for the previous device was adm and the password was 123456. It is recommended to change it immediately for the first login to ensure security. In order to meet security requirements, the main focus now is on the initialization password
Which devices support DM management
The following devices are supported to be managed on Device Manager platform: InRouter200, InRouter300, InRouter600, InRouter900, InGateway900, InGateway500, InVehicleG710, InVehicleG810. After connection configuration is made on the device, a new device
IR routers band locking
At present, the locked frequency band can only be filled in through AT initialization command Format: AT+QCFG="band",<bandval>,<Itebandval> <bandval>: Configure GSM/WCDMA frequency bands. 0: Do not change the existing configuration. <Itebandval>: Configure
MobiusPi API
MobiusPi API Manual (internal development interface) https://sdk.ig.inhandnetworks.com/en/latest/API-manual-EN.html The internal working principle of the gateway is to provide Python developers with a function library that directly accesses the underlying
What is VG814 Bridge Port
A bridge port is intended to connect two different physical LANs over a bridge, to enable storage and forwarding across LANs at the link layer. Method for modifying the IP address of a bridge port and bridge members: 1. Click "Network >> Bridge" and select
how to import the configuration
Method for importing configurations: Click "Administration >> Config Management >> Config Management >> Browse", select a configuration file, and click Import to import the configuration file to the gateway. Method for backing up current running configurations
VG814 The working principle of logs
System logs Capacity configuration: The total fixed size is 1MB, divided into 2 512KB files for cyclic use; Writing and uploading: After a single file is filled, it is uploaded to the TMS platform and then switched to another file to continue writing;
IR302 how to reset
IR302 how to reset
What built-in tools are available for network diagnosis?
The router includes three main tools under the "Tools" menu: PING Probe: To check connectivity to a destination host. Route Probe (Traceroute): To detect routing faults and hop counts. Network Speed Test: To test upload/download speeds (results are viewed
How can I allow external networks to access a specific service on my internal LAN?
You can use the Port Mapping feature (found under "Firewall >> Port Mapping"). This forwards data sent to a specific port on the router's WAN IP to a specific internal IP and port on the LAN. The router supports up to 50 port mapping rules.
What is VRRP and how is it used?
VRRP (Virtual Router Redundancy Protocol) groups multiple routers to form a single virtual router to act as a gateway. If the master router fails, a backup router takes over the gateway duties based on priority, ensuring uninterrupted communication for
How do I upgrade the system firmware?
Firmware upgrades are done via the "System >> System Upgrade" menu. The process involves: Clicking <Browse> to select the upgrade file. Clicking <Upgrade> and confirming. Once successful, restart the device for the changes to take effect . Note: Do not
What is IP Passthrough?
IP Passthrough allows the router to distribute the IP address obtained by the WAN port directly to a device connected to the LAN port. This is often used when an external device needs to be directly accessible from the outside. Only one device can obtain
How does the Traffic Management feature work?
This feature provides traffic statistics for the dial-up interface. You can set a monthly traffic threshold. If the traffic exceeds the set threshold, the device can perform actions such as sending an alarm, blocking all non-management traffic, or closing
How do the Digital Input (DI) and Digital Output (DO) interfaces work?
DI (Digital Input): Supports an input voltage of 0-30V. 0-3V is considered "low," and 10-30V is "high." The maximum input current is 100mA. DO (Digital Output): It is a wet contact output with resistor pull-up. Low level is 0V, and high level is 12V.
Can I manage the router using SMS commands?
Yes, the router supports SMS management, which allows you to restart the device or manually connect/disconnect the network via text message. You must enable the function and configure the allowed mobile numbers. You can also set a "Status Query" command
What are the different WLAN (Wi-Fi) working modes supported?
The IR302 WLAN interface supports two types: Access Point (AP) and Client (STA). AP Mode: The device acts as a wireless access point for other devices to connect to, supporting various authentication methods like WPA/WPA2. STA Mode (Client): The device
What do the different colors on the Signal LED indicate?
The Signal LED indicates the cellular signal strength: Red: Weak signal (Signal value 0~10). Yellow: Medium signal (Signal value 11~20). Green: Strong signal (Signal value 21~30). Off: The signal function is not enabled.
Does the router support serial data transmission (DTU)?
Yes, specific models (IR302-<WMNN>-<WLAN/Null>-S) support DTU functionality. This allows the device to forward data from the serial port (RS232 or RS485) to a user-configured server. It supports transparent transmission via TCP or UDP protocols.
What is the Link Backup feature?
Link Backup ensures continuous communication by switching to a backup link if the main link fails. Main Link: Can be set to WAN port or Dial-up interface. Backup Modes: Hot Backup: Both links are online; switches immediately if the current one disconnects.
How do I choose the "Bind" mode for the CAN interface on the VG
Q: When configuring the CAN interface on the VG (Vehicle Gateway), should I select "Bind OBD" or "Bind Custom"? A: The choice depends on whether you want the Gateway’s native system to manage the connection or if you intend to control it via your own
Does the IR302 support remote management?
Yes, the IR302 supports the InHand Device Manager "Device Cloud" management platform, which allows users to manage devices remotely. You can configure this in the "Services >> Device Remote Management Platform" menu. Supported modes include "Device Manager"
What should I check if the router cannot access the Internet after powering on?
If the device cannot connect to the internet, please check the following: Ensure the SIM card is inserted correctly. Verify the SIM card has data service enabled and is not in arrears. Check if dial-up parameters such as APN, dial-up number, account,
How do I install the SIM card?
The IR302 uses a pop-up card slot. To install the SIM card: Insert the SIM card pin into the round hole on the left side of the card slot and press to pop the holder out. Place the SIM card into the holder. Press the holder back into the card slot.
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