• Use Case: 5G Broadband — The "High-Speed Engine" for Smart SMB Offices

    Background With the widespread adoption of digital workflows, Small and Micro Businesses (SMBs) are increasingly relying on cloud collaboration, video conferencing, and IoT devices. However, traditional fiber network deployment relies on physical cabling,
  • Use Case: 5G Backup — The "Double Safety Net" for High-End Fashion Retailers

    Background As the "New Retail" concept deepens, high-end fashion brands are accelerating their omnichannel digital transformation, implementing innovations like AI foot traffic analysis and live commerce. However, these applications demand extreme network
  • How to Power on ODU2002?

    Connect the Ethernet Cable Notice: Please make sure that the ethernet cable is inserted into the device in a standardized way. If not, the crystal head may be damaged when installing the waterproof PG head. When removing the ethernet cable, the waterproof
  • PoE feature on EAP600

    EAP600(support power supply in either 12V/2A DC or PD mode) PoE:PD(Powered Device);802.3af/at; Desription: The EAP600 is 802.3af PD. Supports power delivery according to the 802.3af/at standards, allowing it to simultaneously provide power and transmit
  • EC & IG Series: Offline Data Storage Path

    IG: /var/user/data/offline data EC: /userdata/.ieos/device supervisor/data/dbhome/device_supervisor/offlinedata/default1
  • Guide for Powering On VG710

    Power Supply Power input range Recommended power Ways to obtain power 9-36 V DC 18 W (1) Vehicle battery (2) Storage battery (3) Lighter (4) Power adapter (used indoors) Power Interface PIN Definition Color PIN Definition Color 1 NC 2 IGT White 3 GND
  • IR302 Continuously Disconnecting and Reconnecting

    Hello, I recently purchased an Inhand IR302 to provide a cellular connection to a computer via ethernet. I have a SIM card that I put in the IR302. When I configure it for AT&T it says “detecting modem” and after a few seconds it connects. However, after
  • Use Case: 5G Empowering Smart & Efficient Operations for Pop-up Stores

    Background As a vital format in "New Retail," Pop-up Stores (Flash Stores) have become a core scenario for brand marketing due to their flexible deployment and high interactivity. Meanwhile, with the maturity of 5G technology and extensive base station
  • How to edit the meauring points configs of IG101 remotely?

    1. Configure the points table on local Config tool, and export the points table. 2. On DM, click the Add config under Edge Computing-->Edge Application-->IG101_MODBUS_APP to upload the point table file, then give a Config Version, the format is v1.0.0
  • Need help connecting a Modbus Gateway to an Inhand-router.

    I need to be able to listen to Modbus device and calibrate it from a remote location. I need to be able to send requests on and expect responses from any register on the device, not just the registers I uploaded to send responses from the device. Sorry
  • How to deploy config to IG101 remotely?

    1. Login your own account on Device Manager, make sure that the device is online on the cloud. Click export button to export the .cfg file. 2. Open the Config Tool locally on your PC, then import the .cfg file downloaded. 3. Change the configurations
  • How to setup APN on ER805

    1. Connect PC directly to router via Ethernet and log into router at 192.168.2.1 using default credentials (please check the username&password on the back label) 2. Go to Internet, and click the Edit of the cellular row. 3. Change the Dialing Parameters
  • Dial Switch on IG502

    The pull-down resistance is OFF by default, and the dial switch is close to the non-antenna side. The corresponding relationship of dial switch is as follows: Interface 1A pull-up resistance Interface 1B pull-down resistance Interface 2A pull-up resistance
  • How to create an online portal account-Device Manager

    1.Type the url in the browser: https://iot.inhandnetworks.com/. Please click the Registration to create an online portal account. 2. Fill in the basic information in the box 3.After clicking the Registration, check your mail box to complete the registration.
  • How to set router to connect to another WiFi(WAN-STA)

    This gudie is avaliable for IR302, IR305, IR315, IR615. 1. Connect PC to router via Ethernet, open web browser and go to 192.168.2.1 (if this doesn't work, try incognito mode with http://192.168.2.1). Log in with default username and password on the back
  • Guide for Powering On VG710

    Power Supply Power input range Recommended power Ways to obtain power 9-36 V DC 18 W (1) Vehicle battery (2) Storage battery (3) Lighter (4) Power adapter (used indoors) Power Interface PIN Definition Color PIN Definition Color 1 NC 2 IGT White 3 GND
  • How to perform a Factory Reset on IR302

    There are two ways to perform the factory reset on IR302: Software way: Navigate to the System-->Config Management, Click the Restore default configuration 2.Hardware way: a: Power on the device and immediately press and hold the RESET botton until the
  • HTTP API Document for IR300 and IR600 series

    Regarding IR series, we provide the HTTP_API for parameters value checking and setting. Please check the attachment for your reference. The document IR600 and IR300 HTTP API and Status Report-1.9 is the total info of the HTTP_API, contains how to set
  • Remotely Access the Device Backend by Creating a Tunnel via DM

    Configure the Web GUI: Go to System > Admin Access on the device's Web GUI. Enable TELNET and ensure both local access and remote access are check Create the Tunnel: In DM, click New Tunnel. Create a tunnel with the protocol set to TCP and the port set
  • How to Set System Log on IR Series?

    Please check the attached guide, which shows detailed steps for how to set system log on IR series.
  • How to install the SIM card of InRouter305 correctly?

    InRouter305 uses pop-up card holder. Stab the hollow at the left of the card holder and the card holder will pop up. Then, install the SIM/UIM card and press the card holder back to the card slot. To prevent damage to the SIM card, please power off the
  • How does 5GCPE see network type

    Once the device is added to the Incloud platform, you can manage and monitor the network from the platfrom which supporting viewing real-time stastus information on the device local interface remotely at the same time. Click on [ Dashboard ] in the left
  • How to set up guest network for EAP600 wireless AP?

    Go to config-LAN, you can configure the local LAN subnet The "Network Type" field provides two available modes: Standard: Clients connected to the standard mode network can access the Internet and the device's web interface. Guest: Clients connected to
  • How to adjust the login timeout of IR302?

    pls follow the below steps
  • How to download system logs for VG710

    Click "Administration >> System Log" to view system logs. This page also provides the following operations: "Clear Log", "Download Log File", "Download Diagnose Data", "Clear History Log", and "Download History Log". History logs are those stored for
  • What key information do I need to fill in when adding a device to Incloud?

    Click 'Add' on the 'Devices' menu page. In the 'Add Device' popup, enter the device name, serial number, then click 'Confirm'.
  • How to remotely restart a device through a web interface?

    pls follow the below steps 1. login the web gui 2.[System → Reboot], click the "Rboot" button. During the restart process, the network will be temporarily interrupted. It is recommended to avoid operating during peak business hours.
  • SSH login the VG but get error: “no matching host key type found"

    Issue: SSH login the VG but got the error, “no matching host key type found". Solution: 1. Please login the Web GUI of VG, navigate to Administration >>Management Services, make sure that the SSH is enabled. 2. Please retry with ssh -o HostKeyAlgorithms=+ssh-rsa
  • What is the status of the indicator light when the GNSS positioning of the vehicle gateway VT310 is successful?

    The GNSS indicator light is on for a long time, indicating successful positioning. A flash (0.5Hz) indicates successful timing, while a slow flash (1Hz) indicates that the function is enabled but not positioned. The core value of successful GNSS timing
  • Which Ethernet port is required for PoE power supply of 5G ODU2002?

    The "PoE" port of the PoE power supply needs to be connected to the LAN1 port of the device through a network cable, and the LAN1 port is enabled with PoE power supply function by default.
  • What should you do if you encounter the "serial Open failed" error when using the Config Tool?

    Setup: Power the VT device using an external adapter via the 26-pin all-in-one test cable. Connect the VT to your computer using a USB-to-Serial cable. Issue: What should you do if you encounter the "serial Open failed" error when using the Config Tool?
  • How to check the signal indicator light of IR900 router?

    If all three indicator lights are on, it means the signal is good (20-31asu). If two lights are on, it means it is basically normal. If only one light is on, the antenna or SIM card needs to be checked.
  • What is the default password for WIFI on ER605 device

    1. Wi-Fi 2.4G access point enabled, SSID: Prefixed with "ER605-", followed by the last 6 digits of the wireless MAC address. 2. Wi-Fi 5G access point enabled, SSID: Prefixed with "ER605-5G-", followed by the last 6 digits of the wireless MAC address.
  • Does the SIM card support hot swapping?

    No, the SIM card must be inserted while the device is powered off, pressed until the card slot is locked, and the device will automatically recognize it when powered on.
  • What is the default login account password for Inhand devices?

    The default account for the previous device was adm and the password was 123456. It is recommended to change it immediately for the first login to ensure security. In order to meet security requirements, the main focus now is on the initialization password
  • Which devices support DM management

    The following devices are supported to be managed on Device Manager platform: InRouter200, InRouter300, InRouter600, InRouter900, InGateway900, InGateway500, InVehicleG710, InVehicleG810. After connection configuration is made on the device, a new device
  • Use Case: Secure Networking for Smart ATMs & Financial Kiosks

    1. Scenario A commercial bank plans to deploy a fleet of new "Smart ATMs" and self-service financial kiosks in shopping malls and convenience stores. Challenges: Security: Financial transaction data requires the highest level of encryption and protection
  • IR routers band locking

    At present, the locked frequency band can only be filled in through AT initialization command Format: AT+QCFG="band",<bandval>,<Itebandval> <bandval>: Configure GSM/WCDMA frequency bands. 0: Do not change the existing configuration. <Itebandval>: Configure
  • Use Case: Wireless Networking for Digital Signage

    1. Scenario A media company operates a network of digital advertising screens located at bus stops and outdoor plazas. Challenges: Laying wired internet cables to these scattered outdoor locations is expensive. Technicians currently have to visit each
  • Use Case: Remote Monitoring and Control of Water Pump Stations

    1. Scenario Background A water management company manages multiple sewage lifting stations and clean water pump stations located in remote, scattered areas. These sites operate in harsh environments and are often unmanned. The company faces the following
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  • Most Discussed Topics

  • IR302 how to reset

    IR302 how to reset
  • IR302 Continuously Disconnecting and Reconnecting

    Hello, I recently purchased an Inhand IR302 to provide a cellular connection to a computer via ethernet. I have a SIM card that I put in the IR302. When I configure it for AT&T it says “detecting modem” and after a few seconds it connects. However, after
  • IR302 as a Transparent Bridge

    Can the IR302 operate as a Transparent Bridge to an existing Access Point (AP)? I am able to configure the IR302 as a WSTA Client, but it operates as a router with an network address on the LAN interface and a different network address on the WLAN interface.
  • IR302 won't factory reset

    I have an IR302 that I acquired second hand. I have been trying to follow the instructions I found online to do a factory reset on the unit but it does not seem to work. I can't get the status LED to ever turn off after the first press of the reset button.